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176 posts

Master Geek


  # 646595 26-Jun-2012 19:43
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princesscami:






"You need to give 30 days notice"


is there some 'technical' reason for that? or is it just a way for them to grab more money?



I spoke to VF today and asked about this again.

You are billed for the month ahead so each month you are billed on 1st day.  If your transition to other ISP takes place on the 2nd day of that month, then unfortunately you will be billed by both ISP for the whole month.

That's why it pays to arrange the move towards the later part of the month so as to avoid this.  I'm moving to Snap around 20 July.  Think 10 days should be enough for the transition to complete.

120 posts

Master Geek


  # 646625 26-Jun-2012 20:16
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zhuyan: If your transition to other ISP takes place on the 2nd day of that month, then unfortunately you will be billed by both ISP for the whole month.

That's why it pays to arrange the move towards the later part of the month so as to avoid this.  I'm moving to Snap around 20 July.  Think 10 days should be enough for the transition to complete.


I signed up with Snap on the 22nd and my transfer went through today. For some reason my router is syncing at half a megabit faster than with VF. I guess time will tell.

 
 
 
 


176 posts

Master Geek


  # 647034 27-Jun-2012 14:57
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Digmarx:
zhuyan: If your transition to other ISP takes place on the 2nd day of that month, then unfortunately you will be billed by both ISP for the whole month.

That's why it pays to arrange the move towards the later part of the month so as to avoid this.  I'm moving to Snap around 20 July.  Think 10 days should be enough for the transition to complete.


I signed up with Snap on the 22nd and my transfer went through today. For some reason my router is syncing at half a megabit faster than with VF. I guess time will tell.


Thanks for the info; I spoke to Snap this morning and was told it' quite unlikely to switch by 30 June as not enough working days so have decided to switch over around 22 July.

Good to know your Snap speed is working out better; I am also quite interested about their $5 for 3 unmetered nights (1am-7am) and you could actually buy as much blocks as you possibly could each month for this.  I will start with the $115 for 255gb + landline and see how it goes from there.

120 posts

Master Geek


  # 647060 27-Jun-2012 15:48
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Off-topic: Yeah, there's another thread where the Snap rep mentioned the $5 for 3 nights unmetered isn't shaped or rate limited in any way. So if I can manage only 12 mbit/s down, which is a lowball estimate, that's nearly 100 GB total over the 3 nights. 5 cents a gigabyte? Yes please!

262 posts

Ultimate Geek


  # 647086 27-Jun-2012 16:24
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I just rung up vodafone. Told them I'm on naked and planning to move provider (was looking at snap naked).

I was hoping to get the same deal as the other guy here, double data for $10 for life.
Was told the offers are case to case basis and that they couldn't give me the same deal.

I was offered 3 options:
1. $10 monthly discount
2. 6 months double the data for free
3. 12 months double the data for 12 months contract.

I opted for 2. That would give me some time to wait and see for any new deals.
Not bad.

29 posts

Geek


  # 647609 28-Jun-2012 13:46
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I also just rung up vodafone. Told them I'm on naked and planning to move to orcon.i have 5 months left in my contract so my bargaining leverage wasnt very high..

I was offered 2 options:
1. $10 monthly discount on my double data purchase each month
2. $15 discount if i signed a new  12 months contract. (which is ludicrous considering the current caps being thrown around elsewhere.orcon,snap etc)


my cellphone contract has just expired so i said i was looking at moving cellphone and broadband and would pay the fee for leaving contract early on my broadband. they just didnt seem that interested in offering anymore than those 2 offers. it does amaze me though that a company can be so disinterested in keeping customers. they were pretty much prepared to lose me for life than to offer me any more than a $10 discount. i can comprehend this if in fact other providers were in the same ballpark but the fact remains, snap, orcon, telecom are all offering 200 gig plans for $100 naked and im stuck on 60 gigs for $60..

my main beef is the last 3 months i have reached my 60 gigs with 4-5 days to go so im doubling my data and then only using another 10 gigs so it just doesnt seem fair. vodafone can throw in as much isky, best friends etc etc all they like but thats not why im with vodafone. the buck starts and stops with data caps for me and once december comes im moving cellphone and broadband elsewhere...albeit reluctantly.. (face it..id happily stay at vodafone i just want them to match pretty much every other internet provider when it comes to datacaps.



2491 posts

Uber Geek

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  # 647659 28-Jun-2012 14:50
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bassline: I also just rung up vodafone. Told them I'm on naked and planning to move to orcon.i have 5 months left in my contract so my bargaining leverage wasnt very high..

I was offered 2 options:
1. $10 monthly discount on my double data purchase each month
2. $15 discount if i signed a new  12 months contract. (which is ludicrous considering the current caps being thrown around elsewhere.orcon,snap etc)


my cellphone contract has just expired so i said i was looking at moving cellphone and broadband and would pay the fee for leaving contract early on my broadband. they just didnt seem that interested in offering anymore than those 2 offers. it does amaze me though that a company can be so disinterested in keeping customers. they were pretty much prepared to lose me for life than to offer me any more than a $10 discount. i can comprehend this if in fact other providers were in the same ballpark but the fact remains, snap, orcon, telecom are all offering 200 gig plans for $100 naked and im stuck on 60 gigs for $60..

my main beef is the last 3 months i have reached my 60 gigs with 4-5 days to go so im doubling my data and then only using another 10 gigs so it just doesnt seem fair. vodafone can throw in as much isky, best friends etc etc all they like but thats not why im with vodafone. the buck starts and stops with data caps for me and once december comes im moving cellphone and broadband elsewhere...albeit reluctantly.. (face it..id happily stay at vodafone i just want them to match pretty much every other internet provider when it comes to datacaps.


It seems to me that you've been offered a pretty reasonable deal by Vodafone considering you're on contract. You use about 70GB per month so 120GB sounds fine for your needs. Approx $80 per month seems a pretty reasonable deal doesn't it or am I missing something about your usage?

There is also nothing to stop you renegotiating when you are fully off contract if Vodafones offerings haven't changed by then.

 
 
 
 


29 posts

Geek


  # 647668 28-Jun-2012 14:56
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Handle9:
bassline: I also just rung up vodafone. Told them I'm on naked and planning to move to orcon.i have 5 months left in my contract so my bargaining leverage wasnt very high..

I was offered 2 options:
1. $10 monthly discount on my double data purchase each month
2. $15 discount if i signed a new  12 months contract. (which is ludicrous considering the current caps being thrown around elsewhere.orcon,snap etc)


my cellphone contract has just expired so i said i was looking at moving cellphone and broadband and would pay the fee for leaving contract early on my broadband. they just didnt seem that interested in offering anymore than those 2 offers. it does amaze me though that a company can be so disinterested in keeping customers. they were pretty much prepared to lose me for life than to offer me any more than a $10 discount. i can comprehend this if in fact other providers were in the same ballpark but the fact remains, snap, orcon, telecom are all offering 200 gig plans for $100 naked and im stuck on 60 gigs for $60..

my main beef is the last 3 months i have reached my 60 gigs with 4-5 days to go so im doubling my data and then only using another 10 gigs so it just doesnt seem fair. vodafone can throw in as much isky, best friends etc etc all they like but thats not why im with vodafone. the buck starts and stops with data caps for me and once december comes im moving cellphone and broadband elsewhere...albeit reluctantly.. (face it..id happily stay at vodafone i just want them to match pretty much every other internet provider when it comes to datacaps.


It seems to me that you've been offered a pretty reasonable deal by Vodafone considering you're on contract. You use about 70GB per month so 120GB sounds fine for your needs. Approx $80 per month seems a pretty reasonable deal doesn't it or am I missing something about your usage?

There is also nothing to stop you renegotiating when you are fully off contract if Vodafones offerings haven't changed by then.


yeah as i said im not overly unhappy with what i have, decent speeds and service i cant complain about but then again ive had that with orcon in the past and with woosh...currently using about 70 gigs a month however my usage is tailored to my cap..i start off downloading hardly anything, i stream hardly anything then halfway through the month it all ramps up a bit then towards the end when i see im going over i double my data.. having said that i choose not to watch a lot of streamed sport and my partner chooses not to stream a lot of tv shows and on demand stuff and youtube because we dont want to go over 60 gigs..if we were on a better plan or orcon, snap, telecom and had 200 gigs we would probably use most of the 200 gigs..
so although my plan fits in with my usage at the moment its not ideal for what we require and now that other companies have upped the ante it makes you aware of the changing marketplace..

31 posts

Geek


  # 648621 30-Jun-2012 12:46
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scenario: fruit shop sells apples for $6 you get 6 apples

other fruit shops close by deliver better pricing and more apples. (some with worms)

fruit shop still wants to catch the tourists with the $6 bag but because you are a local you know you can get 12 apples for $6 you mention this to fruit shop and voila you get 6 apples for free.

Is this the way people run businesses these days ... disappointed.. but glad i rang fruit shop.

13 posts

Geek


  # 648857 1-Jul-2012 02:07
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It really annoys me that some people get offered these discounts and yet they can't offer a consistent service to everyone else. I wish I hadn't signed up for the vodafone plans and listen to the advice that they were changing "soon". sigh.

31 posts

Geek


  # 649210 1-Jul-2012 20:06
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speaking of consistent service is this new ? transfer speeds at approx. 7.30pm drop to 50% of "during the day" ... then pick up again sometime during the night ? A friend on vodafone and I have noted this just during the last few days... so while individual ISP contracts may allow more data .. is it going to be throttled to hell ? also Vodafone state that naked can only get max 60/120g to get any higher you have to include phone... 80/160g


513 posts

Ultimate Geek

Trusted
Kiwi Dev Studios

  # 649278 1-Jul-2012 22:05
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techsta: speaking of consistent service is this new ? transfer speeds at approx. 7.30pm drop to 50% of "during the day" ... then pick up again sometime during the night ? A friend on vodafone and I have noted this just during the last few days... so while individual ISP contracts may allow more data .. is it going to be throttled to hell ? also Vodafone state that naked can only get max 60/120g to get any higher you have to include phone... 80/160g



Agreed, my Vodafone Homeline + Fixed broadband has been going quite slow lately. Thought it was just me - this isn't a good sign!




--
Stephen
twitter/ NZCoderGuy / KiwiDevStudios

Kiwi Dev Studios


2856 posts

Uber Geek

Trusted
Lifetime subscriber

  # 649285 1-Jul-2012 22:14
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It will be interesting to see the June ISP results and see if anything has changed. I kind of felt like mine had gotten slightly better....




My views (except when I am looking out their windows) are not those of my employer.

216 posts

Master Geek


  # 649936 3-Jul-2012 11:12
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My truenet report shows a slight increase in browse time (from 0.2ms to 0.5ms) over the last few days.

19282 posts

Uber Geek
Inactive user


  # 649966 3-Jul-2012 11:41
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We still have planned work going on around NZ and some further work next week, Upgrade in the Core network for fixed line but should be no customer impact

http://forum.vodafone.co.nz/topic/10483-completed-planned-maintenance-home-phone-and-internet/

John


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