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2018 posts

Uber Geek


# 107453 12-Aug-2012 12:46
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The usage meter for my account is showing a big fat 0 since about 8 am on Saturday morning.  I know for a fact that I have consumed several hundred MB since then.

I'm curious to know whether this actual usage is still being recorded against my account.  In other words, is it the actual metering that appeasr broken, or just the front end that display the usage.

(Note that I'm not particularly concerned either way, I've got a sufficient cap not to overspend.  But if this is happening to other customers it could be deceptive and lead to grief at the end of their billing cycles).

I should add I'm on ADSL, not cable.




"I have noticed even people who claim everything is predestined, and that we can do nothing to change it, look before they cross the road." -  Stephen Hawking


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126 posts

Master Geek


  # 671486 12-Aug-2012 16:47
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floydbloke: The usage meter for my account is showing a big fat 0 since about 8 am on Saturday morning.  I know for a fact that I have consumed several hundred MB since then.

I'm curious to know whether this actual usage is still being recorded against my account.  In other words, is it the actual metering that appeasr broken, or just the front end that display the usage.

(Note that I'm not particularly concerned either way, I've got a sufficient cap not to overspend.  But if this is happening to other customers it could be deceptive and lead to grief at the end of their billing cycles).

I should add I'm on ADSL, not cable.


The usage meter for cable is also not being updated, the last update for me was as of 11/08/2012 06:28:03.
I dont expect any progress on this unless I open a fault, and even then its likely it wont get sorted till Monday. Been there, done that.

276 posts

Ultimate Geek


  # 671517 12-Aug-2012 18:09
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TCLs usage meter hasn't updated for me (cable) since 11/8 5.30am.

Always seems to be going down for me.

 
 
 
 


ajw

1527 posts

Uber Geek


  # 671669 13-Aug-2012 08:36
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My usage hasn't updated since last Friday night. Have just rung them up to advise them.

126 posts

Master Geek


  # 671788 13-Aug-2012 13:06
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Looks like the usage meter is working again, but has yet to catch up to the current time.  As of this post, it has progressed from 06:30 to 11:30 on the 11-8-2012.

49 posts

Geek


  # 671871 13-Aug-2012 16:10
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Have emailed TCL to find out if I will be charged if I accidentally went over my data cap, which is possible, and still a week to go!



2018 posts

Uber Geek


  # 671916 13-Aug-2012 19:19
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Mine's up to 19:!2 on the 11th now, so it's getting there. Very peculiar behaviour.




"I have noticed even people who claim everything is predestined, and that we can do nothing to change it, look before they cross the road." -  Stephen Hawking


49 posts

Geek


  # 672306 14-Aug-2012 15:28
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Meter now up to 13/08/2012 20:21:22.
498MB left for 6 days!

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