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144 posts

Master Geek


  #729562 10-Dec-2012 10:05
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Hi I changed my plan to fusion 40 on 30 Nov and was told it would take effect the next day however if I log onto the portal I see this

Standard 5.2 GB

billable usage 0.2 GB

I hope this gets sorted by the end of the month



334 posts

Ultimate Geek

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WorldxChange

  #729569 10-Dec-2012 10:17
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numberonekiwi: Hi I changed my plan to fusion 40 on 30 Nov and was told it would take effect the next day however if I log onto the portal I see this

Standard 5.2 GB

billable usage 0.2 GB

I hope this gets sorted by the end of the month




Just taking a look at this, appears as though there has been an sales error on our side.  Give me 10 minutes and I should be able to get this corrected for you.

 







 
 
 
 


334 posts

Ultimate Geek

Trusted
WorldxChange

  #729572 10-Dec-2012 10:22
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Should be corrected now, please tell me if everything looks ok in Viewbill :) 







144 posts

Master Geek


  #729575 10-Dec-2012 10:26
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wow that was a quick response many thanks it seems ok now

5 posts

Wannabe Geek


  #729626 10-Dec-2012 11:31
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Wow! Service this good is one of the reasons we want to stick with WXnet!

43 posts

Geek


  #729683 10-Dec-2012 12:25
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moved to fusion 60 and now I don't feel embarrassed any more when discussing with colleagues about internet connection at home :-)
Keep up the good work, xnet, well done!

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