Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
4311 posts

Uber Geek
+1 received by user: 152

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 62351 28-Feb-2007 21:23
Send private message

Yes and what better way to deal with the complaints and answer some of the questions we all have like: Why do VF treat OA customers like they are second class?



Juha
1318 posts

Uber Geek
+1 received by user: 5

Trusted
Subscriber

  Reply # 62352 28-Feb-2007 21:28
Send private message

That's a good question when you consider that OA customer ARPU is $125 or so, compared to $25 for PP ones (figures from memory). You'd think the OA ones would be cherished customers.




4311 posts

Uber Geek
+1 received by user: 152

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 62353 28-Feb-2007 21:33
Send private message

Theres that old saying about not biting the hand that feeds you... The OA customers are the ones who keep them going, why not treat them like they are valued. Do they really think that the prepaid customers could keep them going?


27073 posts

Uber Geek
+1 received by user: 6515

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 62358 28-Feb-2007 22:08
Send private message

bradstewart:

Theres that old saying about not biting the hand that feeds you... The OA customers are the ones who keep them going, why not treat them like they are valued. Do they really think that the prepaid customers could keep them going?



I didn't initially think portability would harm Vodafone NZ but I'm beginning to have second thoughts now. There are certainly a lot of unhappy Vodafone customers in the marketplace.


1 post

Wannabe Geek


  Reply # 62976 6-Mar-2007 15:17
Send private message

Question for if you ever get a chance to ask them:

Why is it so difficult to move from a pre paid connection to a post paid one? With vodafone you are forced into a new (6 digit) number. Many people havetheir current 7 digit number on stationery and all of that needs to thrown out (waste of the paper) and new  (waste of extra cost) needs to be printed. Why not make it all simpler?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 62987 6-Mar-2007 16:27
Send private message

marker: Question for if you ever get a chance to ask them:

Why is it so difficult to move from a pre paid connection to a post paid one? With vodafone you are forced into a new (6 digit) number. Many people havetheir current 7 digit number on stationery and all of that needs to thrown out (waste of the paper) and new  (waste of extra cost) needs to be printed. Why not make it all simpler?


This is still part of the system left over from BS days

826 posts

Ultimate Geek
+1 received by user: 70

Trusted

  Reply # 62991 6-Mar-2007 17:05
Send private message

1. When can I move my OA # to pre paid ?
2. Any detail on Zauhaus or Homephone or whatever they will call it i.e. what will I pay VF for homephone, broadband and mobile package ?



Juha
1318 posts

Uber Geek
+1 received by user: 5

Trusted
Subscriber

  Reply # 62993 6-Mar-2007 17:08
Send private message

At this stage, I don't know when Vodafone will get round to doing the interview. Sorry about that.




19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 62997 6-Mar-2007 17:39
Send private message

xlinknz: 1. When can I move my OA # to pre paid ?
2. Any detail on Zauhaus or Homephone or whatever they will call it i.e. what will I pay VF for homephone, broadband and mobile package ?


All this info will be covered by NDA


826 posts

Ultimate Geek
+1 received by user: 70

Trusted

  Reply # 63162 8-Mar-2007 12:41
Send private message

johnr:
xlinknz: 1. When can I move my OA # to pre paid ?
2. Any detail on Zauhaus or Homephone or whatever they will call it i.e. what will I pay VF for homephone, broadband and mobile package ?


All this info will be covered by NDA



what is NDA ?

4311 posts

Uber Geek
+1 received by user: 152

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 63164 8-Mar-2007 12:43
Send private message

NonDisclosure Agreement

278 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 63183 8-Mar-2007 16:24
Send private message

I think you should post all the questions here as 9/10 members could answer almost identically to Russell Stanners.





1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.