Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6
126 posts

Master Geek
+1 received by user: 4


  Reply # 826783 28-May-2013 08:15
Send private message

Here is something I'm finding slightly annoying at the moment.
I'm watching recordings of the Roland Garros Tennis on Sky3. The default sound option appears to be labeled "English Alt" and is PCM. By pressing the Options button and can navigate to sound option "English" which is Dolby Digital.
Why is ENGLISH ALT the default, and not ENGLISH ?
Why would PCM be the default instead of (the presumably superior quality) Dolby Digital ?
There does not seem to be any permanent settings option to indicate I want DD as my default instead of PCM.
Setting Options while watching the recording only lasts that viewing. Exiting and returning restores the default option "English Alt" again :-(

2678 posts

Uber Geek
+1 received by user: 225

Trusted

  Reply # 826814 28-May-2013 09:35
Send private message

Garfield69: Here is something I'm finding slightly annoying at the moment.
I'm watching recordings of the Roland Garros Tennis on Sky3. The default sound option appears to be labeled "English Alt" and is PCM. By pressing the Options button and can navigate to sound option "English" which is Dolby Digital.
Why is ENGLISH ALT the default, and not ENGLISH ?
Why would PCM be the default instead of (the presumably superior quality) Dolby Digital ?
There does not seem to be any permanent settings option to indicate I want DD as my default instead of PCM.
Setting Options while watching the recording only lasts that viewing. Exiting and returning restores the default option "English Alt" again :-(


There must have been a change in the source. This isnt normal. Dolby is always set as the main audio on tune. I've looked and this has now been corrected. Thanks for highlighting it. :)

Cheers,
Grant

937 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 826852 28-May-2013 10:45
Send private message

ZollyMonsta:
There must have been a change in the source. This isnt normal. Dolby is always set as the main audio on tune. I've looked and this has now been corrected. Thanks for highlighting it. :)

Cheers,
Grant


Hey Grant,

Do you have something to do with T-box development?

2678 posts

Uber Geek
+1 received by user: 225

Trusted

  Reply # 826865 28-May-2013 10:57
Send private message

Involved. Yep.

937 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 826881 28-May-2013 11:19
Send private message

ZollyMonsta: Involved. Yep.


That's good to hear.  I know things have got much better but I think you will agree there is still some improvements to be made.  Is there going to be any updates in the near future to deal with the minor niggles with picture freezes, lock up's and slow response that everyone still seems to be reporting on GZ from time to time?  There has not been an update now for some time... apart from the UI colours... which I'm still having trouble getting used to btw ;)

Cheers
Kirk.

2678 posts

Uber Geek
+1 received by user: 225

Trusted

  Reply # 826977 28-May-2013 13:09
Send private message

kharris:
That's good to hear.  I know things have got much better but I think you will agree there is still some improvements to be made.  Is there going to be any updates in the near future to deal with the minor niggles with picture freezes, lock up's and slow response that everyone still seems to be reporting on GZ from time to time?  There has not been an update now for some time... apart from the UI colours... which I'm still having trouble getting used to btw ;)

Cheers
Kirk.


Hi Kirk,

There is always improvements to be made in all products, the T-Box is no different.  

We’re aware of issues surrounding crashes (No PIP in the guide/planner) and complete lockup resulting in a black screen.  These have taken some time to track down and fixes have now been made.  These of course require soak testing to make sure they’ve been nobbled.

Further speed improvements around channel changes, channel ‘surfing’ and EPG are planned in the near future.

Cheers,

Grant




Check out my LPFM Radio Station at www.thecheese.co.nz cool


937 posts

Ultimate Geek
+1 received by user: 235

Trusted

  Reply # 827050 28-May-2013 14:11
Send private message

ZollyMonsta:

Hi Kirk,

There is always improvements to be made in all products, the T-Box is no different.  

We’re aware of issues surrounding crashes (No PIP in the guide/planner) and complete lockup resulting in a black screen.  These have taken some time to track down and fixes have now been made.  These of course require soak testing to make sure they’ve been nobbled.

Further speed improvements around channel changes, channel ‘surfing’ and EPG are planned in the near future.

Cheers,

Grant


Thanks Grant... that exactly what I was looking for.

Cheers
Kirk.

21 posts

Geek


Reply # 827479 29-May-2013 07:32
Send private message

HI Grant,
Take a bow, you are the first person from TC / VP that has taken ownership of the problems and value the feedback.  You have big kahuna's my friend.  Keep up the good work

1025 posts

Uber Geek
+1 received by user: 108


  Reply # 827481 29-May-2013 07:42
Send private message

kiwimordor: HI Grant,
Take a bow, you are the first person from TC / VP that has taken ownership of the problems and value the feedback.  You have big kahuna's my friend.  Keep up the good work


Not quite as Gary has always been very active on this topic too but agree that it's nice to see someone's listening to the 'noise'

I am hoping we'll get an app like the Sky one as that was super useful when I had MySky

146 posts

Master Geek
+1 received by user: 9


  Reply # 827619 29-May-2013 11:34
Send private message

langers1972: I am hoping we'll get an app like the Sky one as that was super useful when I had MySky


I wouldn't hold my breath.  The T-Box has had a static feature set since it was released nearly three years ago.  They have shown no real intention of ever implementing any new features.



126 posts

Master Geek
+1 received by user: 4


  Reply # 831246 5-Jun-2013 20:21
Send private message

Observations of TBOX performance.

In the recent past I have not been demanding a lot from the TBOX, with an average of two recording tasks per day and corresponding viewings of those recordings. The TBOX would require a boot every three to four weeks on average.

But with the start of the French Grand Slam Tennis and the introduction of the Jones! channel, I have been putting the TBOX to maximum use, with the Tennis recording for up to 10 hours per day, a daily additional Jones recording weekdays, and five more during weekends.
I've been viewing the tennis recordings, with plenty of fast forwards, pauses and stops, as I try to keep up with the tennis schedule. 

Currently the TBOX requires a boot every four days!
The symptoms of the downgrade begin with the live view going black, with its sound coming and going in 4 second intervals.  Fortunately, recording tasks keep working, and playback of recordings also work OK during this period of instability.

The old problems of the banners and popups  taking longer and longer to vanish after long runs between boots has definitely been sorted.

2678 posts

Uber Geek
+1 received by user: 225

Trusted

  Reply # 831253 5-Jun-2013 20:32
Send private message

Garfield69: Observations of TBOX performance.

In the recent past I have not been demanding a lot from the TBOX, with an average of two recording tasks per day and corresponding viewings of those recordings. The TBOX would require a boot every three to four weeks on average.

But with the start of the French Grand Slam Tennis and the introduction of the Jones! channel, I have been putting the TBOX to maximum use, with the Tennis recording for up to 10 hours per day, a daily additional Jones recording weekdays, and five more during weekends.
I've been viewing the tennis recordings, with plenty of fast forwards, pauses and stops, as I try to keep up with the tennis schedule. 

Currently the TBOX requires a boot every four days!
The symptoms of the downgrade begin with the live view going black, with its sound coming and going in 4 second intervals.  Fortunately, recording tasks keep working, and playback of recordings also work OK during this period of instability.

The old problems of the banners and popups  taking longer and longer to vanish after long runs between boots has definitely been sorted.


Hi Garfield.

See my response to Kirk above. The ssue you have described is the same as Kirk's and the fix is currently under testing.

Cheers
Grant




Check out my LPFM Radio Station at www.thecheese.co.nz cool


3361 posts

Uber Geek
+1 received by user: 1837

Trusted
Lifetime subscriber

  Reply # 831298 5-Jun-2013 21:17
One person supports this post
Send private message

There are times, when I think you guys should be paying US for beta testing the Tbox..





Information wants to be free. The Net interprets censorship as damage and routes around it.


Fog

170 posts

Master Geek
+1 received by user: 1


  Reply # 831494 6-Jun-2013 11:00
Send private message

Lias: There are times, when I think you guys should be paying US for beta testing the Tbox..

LOL. I must admit that the performance of the TBox has been pretty good lately. We still get the odd freezing problem but I think other problems are due to transmission. Having said that, I hope I haven't put the kiss of death on ours. Cheers.

120 posts

Master Geek
+1 received by user: 1


  Reply # 831511 6-Jun-2013 11:09
Send private message

Lias: There are times, when I think you guys should be paying US for beta testing the Tbox..



It's getting better! It should have been this good 12 months ago though.

1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.