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Topic # 115641 2-Apr-2013 14:07
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I have just been looking at the vf site and noticed that Phone line+Broadband with 40GB of usage+TV with SKY is $113.11.

If I add the line items from my current bill HD Ticket 9.98, InHome TV Magazine 3.94, SKY Sport & Movies 45.59, I get $172.62. This is nearly $20 less than I am currently paying and I only have 20GB BB. 

Am I correct in thinking this or have I gone nuts?  I think my contract is almost up..... what can I do?

p.s. I have looked around and can't find anywhere on their website that will tell me what additional channel packages etc cost

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  Reply # 790712 2-Apr-2013 14:23
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Have you looked at the other threads on this very subject already here on Geekzone?



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  Reply # 790718 2-Apr-2013 14:30
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johnr: Have you looked at the other threads on this very subject already here on Geekzone?


There are threads about warp speed and and bandwidth but nothing about basic cable packages. 

Should I just call 0508 888 800 to discuss?  I was hoping to get some clarification on here first?

 
 
 
 


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  Reply # 790720 2-Apr-2013 14:31
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I didn't want to hi-jack a thread with something that is off topic.... that would be rude wouldn't it?

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  Reply # 790727 2-Apr-2013 14:43
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You can discuss this on the other threads, or continue here.

I called Vodafone and asked to change my 100GB plan (currently $115/mo) to the 150GB plan (new price $95.95). Changed in minutes.

You might have a different experience if you're currently in a contract, in which case you have to wait for it to end before changing. This is normal for any contract.






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  Reply # 790755 2-Apr-2013 15:11
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freitasm: You can discuss this on the other threads, or continue here.

I called Vodafone and asked to change my 100GB plan (currently $115/mo) to the 150GB plan (new price $95.95). Changed in minutes.

You might have a different experience if you're currently in a contract, in which case you have to wait for it to end before changing. This is normal for any contract.


Thank you M.

Do you suggest I call the vodafone number or the vf/tcl number?  Does it make a difference?

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  Reply # 790759 2-Apr-2013 15:14
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a semi related question:

When will isky become zero counted data?

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  Reply # 790762 2-Apr-2013 15:18
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langi27: a semi related question:

When will isky become zero counted data?




Edit: Update looks like isky is not zero rated yet

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  Reply # 790765 2-Apr-2013 15:21
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johnr:
langi27: a semi related question:

When will isky become zero counted data?


Now and Sure Signal works over cable as well


and DSL?

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  Reply # 790768 2-Apr-2013 15:24
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DjShadow:
johnr:
langi27: a semi related question:

When will isky become zero counted data?


Now and Sure Signal works over cable as well


and DSL?




Edit: let me double check for xDSL

I am getting some INFO checked before confirming anything further

John

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  Reply # 790804 2-Apr-2013 16:07
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kharris:
freitasm: You can discuss this on the other threads, or continue here.

I called Vodafone and asked to change my 100GB plan (currently $115/mo) to the 150GB plan (new price $95.95). Changed in minutes.

You might have a different experience if you're currently in a contract, in which case you have to wait for it to end before changing. This is normal for any contract.


Thank you M.

Do you suggest I call the vodafone number or the vf/tcl number?  Does it make a difference?


I don't know if it makes a different, but I called the 0508 number in my invoice.







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  Reply # 790813 2-Apr-2013 16:15
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freitasm:
kharris:
freitasm: You can discuss this on the other threads, or continue here.

I called Vodafone and asked to change my 100GB plan (currently $115/mo) to the 150GB plan (new price $95.95). Changed in minutes.

You might have a different experience if you're currently in a contract, in which case you have to wait for it to end before changing. This is normal for any contract.


Thank you M.

Do you suggest I call the vodafone number or the vf/tcl number?  Does it make a difference?


I don't know if it makes a different, but I called the 0508 number in my invoice.



No joy,

I have 4 months remaining on a 2 year contract and they were unwilling to do anything.  Maybe time to talk to the customer retention team.



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  Reply # 790817 2-Apr-2013 16:18
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A contract is a different situation. They will honour the contract and so should you. If TelstraClear had not been sold and new plans came out customers on contract would not get the benefit either.

Wait four months and get a better plan. Or change providers. But at the moment the contract is binding.






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  Reply # 790824 2-Apr-2013 16:24
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freitasm: A contract is a different situation. They will honour the contract and so should you. If TelstraClear had not been sold and new plans came out customers on contract would not get the benefit either.

Wait four months and get a better plan. Or change providers. But at the moment the contract is binding.


Good point.  The pricing will probably be better again in a few months too.



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  Reply # 791800 2-Apr-2013 16:58
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Im also keen to know about the isky being zero rated on xdsl..

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  Reply # 791952 2-Apr-2013 21:28
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Hey Mauricio, I see that you got a mention on Stuff, and geekzone too. Cool! Smile




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