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DonGould

3892 posts

Uber Geek


#115684 3-Apr-2013 14:16
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http://home.bowenvale.co.nz/gz/vf/VF-HFC-UsageMeter.jpg

Has the usage meter had some loving?

It seems to be tracking much closer to real time, it seems to have lost all my usage since 2pm yesterday after changing plan type.

It still has TelstraClear branding at the bottom though.... 

"If you would like to upgrade your usage pack, please go to TelstraClear's Customer Zone or call us on 0508 888 800 (Residential Customers) or 0508 555 500 (Business)
Please have your account number ready.
This estimated usage excludes any usage via any ISP other than your TelstraClear ISP."






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xphile
11 posts

Geek


  #792485 3-Apr-2013 15:56
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Going to take a punt from your previous comment in another thread where you said it took days for your account to settle down the last change that you haven't changed plans very often?

I've been with TLC around 5 years and have always had a plan that allowed one free plan change per month. For reasons I've spoken about before I often change my plan up then down (then reverse) every month.

It's been my experience in the last 4 or 5 months that following plan change request:

* A new plan is created effective start date of the next day (shows 0.00 usage) (this has always happened).
* Current plan's usage is terminated immediately (this isn't shown as such in terms of closure, that always happens the following day upon activation of the new plan, but usage seems to have begun (ending) immediately, meaning from time "x" on plan change day until midnight nothing gets counted. (It used to continue to accumulate through to midnight, or at least through to 11.XX - anything after that was in the first hour of the next day).

Apart from that there have been many many times the graphical usage meter utterly FAILS to represent either what you have used or what TCL has been actually recording. If you want a much much more reliable view of what that is you just needed to pull the day / month to date raw data csv file down and chuck it into a spreadsheet. This almost always shows me accurate usage recording right up to the last hour end, by somewhere before the following hour end (ie fast). The GUI on the other hand can be hours behind. This relationship has perhaps been enhanced.

And there have been times where the usage meter has gone utterly on the blink and neither component records a thing for hours on end. Or where it shows signs of simply being badly coded (it never counts the 29th Feb for example - now seen that twice).

Garfield69
126 posts

Master Geek


  #792566 3-Apr-2013 17:51
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Just thought to follow on from xphile's comment about the raw data csv file download.
My csv raw data stats often only show hourly stats if I have exceeded some unspecified traffic rate. If it falls below this threshold, then I'll start seeing entries only once every two hours, then once every four hours, then once every eight hours, etc. and only back to hourly if I exceed that mystical threshold again.

 
 
 
 


xphile
11 posts

Geek


  #792610 3-Apr-2013 18:54
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Garfield69: Just thought to follow on from xphile's comment about the raw data csv file download.
My csv raw data stats often only show hourly stats if I have exceeded some unspecified traffic rate. If it falls below this threshold, then I'll start seeing entries only once every two hours, then once every four hours, then once every eight hours, etc. and only back to hourly if I exceed that mystical threshold again.


Certainly never experience that myself. 

Here's the end of yesterday (today am in bytes up / down) - it was still recording the hour even at
0.077 / 0.168 Mb

3/04/2013 0:33 1916853 / 13277397
3/04/2013 1:33 81108 / 176040


Garfield69
126 posts

Master Geek


  #792682 3-Apr-2013 20:58
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xphile:
Garfield69: Just thought to follow on from xphile's comment about the raw data csv file download.
My csv raw data stats often only show hourly stats if I have exceeded some unspecified traffic rate. If it falls below this threshold, then I'll start seeing entries only once every two hours, then once every four hours, then once every eight hours, etc. and only back to hourly if I exceed that mystical threshold again.


Certainly never experience that myself. 

Here's the end of yesterday (today am in bytes up / down) - it was still recording the hour even at
0.077 / 0.168 Mb

3/04/2013 0:33 1916853 / 13277397
3/04/2013 1:33 81108 / 176040


an example of what I usually see: in this sample a two hourly summary book-ended by hourly stats
date time               upstream bytes     downstream bytes
02/04/2013 18:43   504256                 20909498
02/04/2013 19:43   171284                 909490
02/04/2013 21:43   39894                  125884
02/04/2013 23:43   39027                  134287
03/04/2013 01:43   38159                  117770
03/04/2013 03:43   40532                  127162
03/04/2013 05:43   322408                2661753
03/04/2013 06:43   206186                1634772
03/04/2013 07:43   354622                2343185

xphile
11 posts

Geek


  #792731 3-Apr-2013 22:07
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Garfield69:
xphile:
Garfield69: Just thought to follow on from xphile's comment about the raw data csv file download.
My csv raw data stats often only show hourly stats if I have exceeded some unspecified traffic rate. If it falls below this threshold, then I'll start seeing entries only once every two hours, then once every four hours, then once every eight hours, etc. and only back to hourly if I exceed that mystical threshold again.


Certainly never experience that myself. 

Here's the end of yesterday (today am in bytes up / down) - it was still recording the hour even at
0.077 / 0.168 Mb

3/04/2013 0:33 1916853 / 13277397
3/04/2013 1:33 81108 / 176040


an example of what I usually see: in this sample a two hourly summary book-ended by hourly stats
date time               upstream bytes     downstream bytes
02/04/2013 18:43   504256                 20909498
02/04/2013 19:43   171284                 909490
02/04/2013 21:43   39894                  125884
02/04/2013 23:43   39027                  134287
03/04/2013 01:43   38159                  117770
03/04/2013 03:43   40532                  127162
03/04/2013 05:43   322408                2661753
03/04/2013 06:43   206186                1634772
03/04/2013 07:43   354622                2343185


That is most definitely odd. Clearly no question modem was online and you were not hopping on and off every other hour. Hunted my history for a good match with a really high an low long consecutive online run. I'm Hutt based and on Light not Warp. Possible that area or termination to modem (ability to count handshakes etc on the fly) could be different between the two standard bits of hardware, but it's not about bandwidth as I can still kill 6GB an hour here if I try. Puzzling if you agree with the total and it's not simply dropping the missing hours...

date time               upstream bytes    downstream bytes
25/01/2013 15:05   75081544            4806228323
25/01/2013 16:05   6890120              53341731
25/01/2013 17:05   9539981              77665102
25/01/2013 18:05   8949122              64047499
25/01/2013 19:05   11774964            82755149
25/01/2013 20:05   11428048            91551515
25/01/2013 21:05   4499430              29506494
25/01/2013 22:05   10834880            72681836
25/01/2013 23:05   977300               4077849
26/01/2013 0:05     600630               445807
26/01/2013 1:05     441941               451520
26/01/2013 2:05     404758               418093
26/01/2013 3:05     601522               511223
26/01/2013 4:05     423502               421620
26/01/2013 5:05     629642               3437056
26/01/2013 6:05     3729952             17864719
26/01/2013 7:05     3778682             4059240

DonGould

3892 posts

Uber Geek


  #792737 3-Apr-2013 22:14
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xphile: That is most definitely odd.


My observation is that it's a shonkey donkey, but when they keep throwing 50% more value at me every 12 months, it really gets harder and harder to complain as long as it vaguely works.

This week I went from $115 for 100Gb to $95 for 150Gb....  though I'm on the hunt for upload speed now!




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xphile
11 posts

Geek


  #792782 3-Apr-2013 22:45
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DonGould:
xphile: That is most definitely odd.


My observation is that it's a shonkey donkey, but when they keep throwing 50% more value at me every 12 months, it really gets harder and harder to complain as long as it vaguely works.

This week I went from $115 for 100Gb to $95 for 150Gb....  though I'm on the hunt for upload speed now!


I've paid $72/m for 100GB since last April's price change. So I will be asking if I retain the ability to change plans once a month. as $91/m for 250GB is rather better. But yes $95.95 for 150 is definitely going to get my continued business too, as that's still better regardless.

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