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freitasm

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  #810368 2-May-2013 17:47
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Got confirmation of incorrect billing, credit to account so should be all good.







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Behodar
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  #810949 3-May-2013 17:55
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I just got my bill today (I'd previously looked at the online one but now I have the paper one).

$49.99 package cost (correct)
$43.40 in calls (correct)
$93.45 total (where did the extra 6c come from?!)

I don't know whether the original online bill had this issue or not; they've now changed the online bill to match the paper one (when I looked before it was the old TCL format but is now Vodafone format).

crimson
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  #811022 3-May-2013 21:25
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Glad I saw this thread as I didn't receive my bill by email this month (it was online promptly though). Maybe something went wrong with the changes. I did receive my other vodafone bill by email, just not the one for cable.

Was very confusing (till I got to page 3), but the numbers seem right.



StevieT
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  #811072 4-May-2013 04:21
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Have yet to see our bill in the mail, or online, to make sure we are correctly charged. Would have thought it would arrive by now, seeing our billing period ended 26th March. Usually here by now, but could arrive today.

knoydart
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  #812122 6-May-2013 16:05
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Anyone had a word from Vodaclear on this? Our 27th April bill has yet to be generated on our accounts page electronically, let alone our paper bill arriving by snail mail

johnr
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  #812124 6-May-2013 16:06
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knoydart: Anyone had a word from Vodaclear on this? Our 27th April bill has yet to be generated on our accounts page electronically, let alone our paper bill arriving by snail mail


The company name is Vodafone

myfullflavour
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  #812127 6-May-2013 16:15
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johnr: The company name is Vodafone


Stop being pedantic.



johnr
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  #812133 6-May-2013 16:25
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myfullflavour:
johnr: The company name is Vodafone


Stop being pedantic.


I am sure this is covered under the Geekzone FUG

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