To watch Sky Mobile TV, all you need is a Vodafone 3G mobile and you'll be able to subscribe.
i believe this should be:
To watch Sky Mobile TV, all you need is a Vodafone Live! 3G mobile and you'll be able to subscribe.
as Vodafone Live services are only guaranteed to work on Vodafone Live branded handsets. In this case a JasJam is not VLive branded, where as a Nokia 6234 is. This would clear up this situation, I think.
I wouldn't say that Vodafone's customer service is non existent and that they are all 'monkeys'. If you have a concern with service you have received then you can contact me and I will take it further for you, obviously laughing and hanging up on representatives will not get your situation sorted out any faster.