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634 posts

Ultimate Geek

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  # 884535 26-Aug-2013 10:48
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sbowness: Can someone give me some clarity as to what the "New phone every year" actually gives you. There is a mandatory trade in of the old phone. How much is that worth? What model of new phone will I get? It's very vague in both the blurb and the T&Cs. I want to know for sure that I will get like-for-like (or something even better) when the time comes.


I just rang 777 with a similar question.  Basically you give them the existing packaged phone (currently the S4, HTC One or iPhone5) and they give you a choice of the current equivalent.  The implication (and my assumption) is that its at least a like for like.  



The thing you may have missed that's worth considering is that you'll have to resign for another 24 months at the end of each year if you want to take/keep the 'renew phone' offer.  It's essentially a lock in strategy and a built in break fee all in one. 

193 posts

Master Geek

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  # 884560 26-Aug-2013 11:16
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tigercorp:
sbowness: Can someone give me some clarity as to what the "New phone every year" actually gives you. There is a mandatory trade in of the old phone. How much is that worth? What model of new phone will I get? It's very vague in both the blurb and the T&Cs. I want to know for sure that I will get like-for-like (or something even better) when the time comes.


I just rang 777 with a similar question.  Basically you give them the existing packaged phone (currently the S4, HTC One or iPhone5) and they give you a choice of the current equivalent.  The implication (and my assumption) is that its at least a like for like.  



The thing you may have missed that's worth considering is that you'll have to resign for another 24 months at the end of each year if you want to take/keep the 'renew phone' offer.  It's essentially a lock in strategy and a built in break fee all in one. 


Thanks for that.

For my low calling usage, it's making Telecom's offerings more attractive, particularly with their interest-free financing.

 
 
 
 


716 posts

Ultimate Geek


  # 884569 26-Aug-2013 11:33
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Personally, I'd just buy a new phone outright and go for their BYO smartphone option which gives at least $20 per month discount based on the Red Essential Plan.

857 posts

Ultimate Geek

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  # 884612 26-Aug-2013 12:41
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I'm currently 12 months into a 24 month Smart Data $120 contract. Can I transfer to Red Super at $129 per month? From what I can tell, no, I can't pay Vodafone more money per month without breaking my contract and signing up again?




 


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Master Geek

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  # 884613 26-Aug-2013 12:44
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What's the Family Group thing all about? Very little detail on what you get and is that $65/month? Currently my wife spends about $20/month so it would have to be all singing/dancing to attract her over...

2541 posts

Uber Geek


  # 884630 26-Aug-2013 12:50
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Peppery: I'm currently 12 months into a 24 month Smart Data $120 contract. Can I transfer to Red Super at $129 per month? From what I can tell, no, I can't pay Vodafone more money per month without breaking my contract and signing up again?


This is why I've recently moved to Telecom (that and the fact I like a data connection that works, albeit with lower peak speeds). I wasn't allowed to upgrade from a Smart Data $90 without a break fee. If I'm paying the break fee anyway, I'm changing provider.

So I'd be interested to know if that's still the case with these new plans.

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  # 884642 26-Aug-2013 13:05
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Inphinity: exactly what I'm thinking. Would be happy to chuck a family on Red from 2degrees, but if I have to break my contract I'm headed to Telecom.




 


 
 
 
 


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Ultimate Geek


  # 884868 26-Aug-2013 17:10
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Does anyone know what the Vodafone Black Package and Black Data Package are? What they entail?

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  # 888901 3-Sep-2013 12:37
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Peppery: I'm currently 12 months into a 24 month Smart Data $120 contract. Can I transfer to Red Super at $129 per month? From what I can tell, no, I can't pay Vodafone more money per month without breaking my contract and signing up again?


Ditto for me - I am in exactly the same position and would change today if I could do so at no cost.





709 posts

Ultimate Geek

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Vodafone NZ

  # 888942 3-Sep-2013 13:25
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Hi guys - I'm seeing a lot of questions about these new plans and packages which is great! If your question has not been answered yet, it would be fantastic if you could email us on onlinecare@vodafone.co.nz and we'll make sure you're replied to ASAP.

Cheers,
Lon




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Ultimate Geek

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Vodafone NZ

  # 888945 3-Sep-2013 13:29
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PB - What's the Family Group thing all about?
- Vodafone RED Family Discounts are a $30 discount for additional connections that are listed under your account.  The maximum number of Family Discounts you can have is 4. Only SIM-Only plans can be additional connections i.e. you just want the plan and not a new mobile as you can’t have a Red Package as an additional connection. If you want two 24-month rebated packages, you need to set up a separate accounts.

Inphinity and Peppery - I'll find out about swapping plans etc.






Channel Manager, Help & Support @ Vodafone NZ


197 posts

Master Geek

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  # 888981 3-Sep-2013 14:14
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Thanks, Mike. The website doesn't have much detail on this or some of the other bits (types of handsets etc).

Also, can I sign up for less than two years? I'd do 12 months at a push but two years is a long time in telco land.

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# 888996 3-Sep-2013 14:36
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PaulBrislen: Thanks, Mike. The website doesn't have much detail on this or some of the other bits (types of handsets etc).

Also, can I sign up for less than two years? I'd do 12 months at a push but two years is a long time in telco land.


From the Vodafone site

Bring your own smartphone
12 month term. If you bring your own smartphone you save $20 on Red Essentials, $30 on Red and $40 on Red Super

21293 posts

Uber Geek

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  # 888998 3-Sep-2013 14:41
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johnr:
PaulBrislen: Thanks, Mike. The website doesn't have much detail on this or some of the other bits (types of handsets etc).

Also, can I sign up for less than two years? I'd do 12 months at a push but two years is a long time in telco land.


From the Vodafone site

Bring your own smartphone
12 month term. If you bring your own smartphone you save $20 on Red Essentials, $30 on Red and $40 on Red Super


So that would make Red essentials $79 for 12 months?


1026 posts

Uber Geek

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  # 889031 3-Sep-2013 15:16
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Peppery: I'm currently 12 months into a 24 month Smart Data $120 contract. Can I transfer to Red Super at $129 per month? From what I can tell, no, I can't pay Vodafone more money per month without breaking my contract and signing up again?


I suggest you ask one of the Vodafone reps on here.  I am sure they will look into your situation and see what the can do.  I found them very helpful but my situation was a bit different.

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