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123 posts

Master Geek
+1 received by user: 30

Topic # 128984 30-Aug-2013 15:58
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Is anyone able to tell me when the $5 prepay plan change fee came into effect? I don't remember seeing it a couple of months ago but I may have missed it.

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14449 posts

Uber Geek
+1 received by user: 1898

  Reply # 887131 30-Aug-2013 16:53
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Yes I noticed this myself when using their app a couple of days ago. Weird they would have this, if it is all automated. Not sure if it applies for switching on all prepaid plans.

4025 posts

Uber Geek
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  Reply # 887135 30-Aug-2013 16:59
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There's a bunch of elves behind the scenes who have to flick some switches and turn some knobs. They have to be paid somehow.
Much like Ticketmasters "Online Delivery Fee". Also elves.


601 posts

Ultimate Geek
+1 received by user: 206

Vodafone NZ

  Reply # 887137 30-Aug-2013 17:04
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Came into effect in August but doesn't apply if you change from Supa Prepay to Prepay Smart or Prepay Freebees.

Channel Manager, Help & Support @ Vodafone NZ

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