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455 posts

Ultimate Geek
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  Reply # 911667 9-Oct-2013 21:03
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Tracing route to baa-syd.crashplan.com [103.8.239.3]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 38 ms 40 ms 38 ms be2-100.bras1ldv.akl.vf.net.nz.129.109.203.in-ad
dr.arpa [203.109.129.45]
3 37 ms 36 ms 37 ms be5-100.ppnzldv01.akl.vf.net.nz.129.109.203.in-a
ddr.arpa [203.109.129.46]
4 37 ms 37 ms 36 ms be7.ppnzldv02.akl.vf.net.nz [203.109.180.242]
5 38 ms 38 ms 38 ms UNASSIGNED.vf.net.nz [203.109.180.205]
6 37 ms 37 ms 36 ms UNASSIGNED.vf.net.nz [203.109.180.204]
7 63 ms 61 ms 61 ms ten-1-0-0-640.cor02.syd03.nsw.VOCUS.net.au [114.
31.200.221]
8 62 ms 62 ms 61 ms ten-0-2-0-3.cor01.syd04.nsw.VOCUS.net.au [114.31
.192.34]
9 62 ms 61 ms 62 ms ten-2-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.7
2.77]
10 61 ms 61 ms 62 ms tengigabitethernet8-4.ult2.sydney.telstra.net [1
39.130.73.105]
11 65 ms 62 ms 63 ms tengige0-1-0-2.ken-core4.sydney.telstra.net [203
.50.20.1]
12 62 ms 63 ms 61 ms bundle-ether1.ken-edge902.sydney.telstra.net [20
3.50.11.97]
13 79 ms 78 ms 77 ms aap1135407.lnk.telstra.net [139.130.214.102]
14 * * 81 ms lag40.sclarinte01.aapt.net.au [202.10.14.195]
15 76 ms 76 ms 77 ms 203-174-177-26.syd.static-ipl.aapt.com.au [203.1
74.177.26]
16 102 ms 79 ms 78 ms ip-250-139-161-203.static.pipenetworks.com [203.
161.139.250]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
seems okay to me
just having issues with au game servers having higher then normal ping.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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Amanzi
901 posts

Ultimate Geek
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  Reply # 911668 9-Oct-2013 21:07
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And not really related to Aussie speeds, but getting good speeds to one of the San Jose Speedtest servers:

 
 
 
 


1345 posts

Uber Geek
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  Reply # 911671 9-Oct-2013 21:10
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To be honest if it's anyones "fault" it's Crashplan's for partnering with an ISP that plays these sorts of games (in terms of peering). Slow speeds are probably due to the fact they're quickly using up their limited international bandwidth allocation because of changes made by their ISP.

186 posts

Master Geek
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  Reply # 911688 9-Oct-2013 21:25
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yitz: To be honest if it's anyones "fault" it's Crashplan's for partnering with an ISP that plays these sorts of games (in terms of peering)


Indeed. The IP space they're using belongs to them, not TPG. So there's no reason they couldn't connect to the various IXes in Sydney themselves. However, they choose to use only TPG transit and IX.

http://bgp.he.net/AS58591#_peers

Perhaps everybody complaining about the speed to crashplan should email crashplan, suggesting they invest in better connectivity :)

571 posts

Ultimate Geek
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  Reply # 911721 9-Oct-2013 22:03
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freitasm:

 

Anyone else noticed that traffic to and from Australia seem to be a bit slow lately?

Just started a new instance backup from my home server to the Crashplan Australia POP and the status tells it will take another 18 days to end my 30GB backup, at 150Kbps.

In my previous experience with uploads to the same server usually goes a lot faster, sometimes up to ten times.

So what's going on now?

 



Tracing route to baa-syd.crashplan.com (103.8.239.3)
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms MP264.home (192.168.2.1)
2 * * * Request timed out.
3 14 ms 9 ms 13 ms lo0.internet.ivpn.pe25.telstraclear.net (218.101.61.124)
4 27 ms 13 ms 18 ms ie2-g-0-0-0.telstraclear.net (203.98.50.2)
5 21 ms 19 ms 16 ms ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251)
6 171 ms 170 ms 172 ms te7-3.ccr01.sjc05.atlas.cogentco.com (38.122.92.105)
7 172 ms 173 ms 171 ms te0-2-0-4.ccr22.sjc01.atlas.cogentco.com (154.54.84.57)
8 145 ms 146 ms 144 ms be2047.ccr21.sjc03.atlas.cogentco.com (154.54.5.114)
9 197 ms 197 ms 198 ms 38.104.138.94
10 205 ms 197 ms 201 ms syd-sot-ken-crt4-TG-12-2.tpgi.com.au (203.26.22.29)
11 201 ms 199 ms 200 ms ve2070.rn-400harris-cer-01.tpg-telecom.net (203.161.136.1)
12 200 ms 197 ms 212 ms ve101.rn-400harris-mlx-03.tpg-telecom.net (121.101.138.212)
13 198 ms 200 ms 203 ms eth2-1.rn-639gardeners-mlx-02.tpg-telecom.net (121.101.138.25)
14 206 ms 196 ms 209 ms ve101.rn-639gardeners-cer-01.tpg-telecom.net (121.101.138.201)
15 201 ms 199 ms 210 ms ip-250-139-161-203.static.pipenetworks.com (203.161.139.250)
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

 

 



How is it now for you?

129 posts

Master Geek
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  Reply # 911818 10-Oct-2013 00:32
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John, the 121.72.0.0/15 range still seems to taking the Cogent US route.

traceroute to baa-syd.crashplan.com (103.8.239.3), 64 hops max, 52 byte packets
 1  vektor_rtr (192.168.0.1)  0.574 ms  0.484 ms  0.308 ms
 2  * * *
 3  lo0.internet.ivpn.pe25.telstraclear.net (218.101.61.124)  8.432 ms  8.209 ms  9.821 ms
 4  ie2-g-0-0-0.telstraclear.net (203.98.50.2)  18.822 ms  19.250 ms  17.673 ms
 5  ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251)  38.725 ms  18.109 ms  19.660 ms
 6  te7-3.ccr01.sjc05.atlas.cogentco.com (38.122.92.105)  169.046 ms  178.461 ms  169.954 ms
 7  te0-2-0-4.ccr22.sjc01.atlas.cogentco.com (154.54.84.57)  144.278 ms
    te0-3-0-7.ccr22.sjc01.atlas.cogentco.com (154.54.6.69)  144.708 ms
    te0-3-0-7.ccr21.sjc01.atlas.cogentco.com (154.54.6.73)  172.159 ms
 8  be2000.ccr21.sjc03.atlas.cogentco.com (154.54.6.106)  172.840 ms
    be2047.ccr21.sjc03.atlas.cogentco.com (154.54.5.114)  172.103 ms  172.660 ms
 9  38.104.138.94 (38.104.138.94)  198.275 ms  198.554 ms  198.625 ms
10  203-26-22-090.static.tpgi.com.au (203.26.22.90)  197.333 ms  198.688 ms  198.147 ms
11  ve2070.rn-400harris-cer-01.tpg-telecom.net (203.161.136.1)  198.164 ms  201.241 ms  200.405 ms
12  ve101.rn-400harris-mlx-03.tpg-telecom.net (121.101.138.212)  200.151 ms  199.289 ms  197.971 ms
13  eth2-1.rn-639gardeners-mlx-02.tpg-telecom.net (121.101.138.25)  198.131 ms  198.580 ms  200.518 ms
14  ve101.rn-639gardeners-cer-01.tpg-telecom.net (121.101.138.201)  199.274 ms  198.869 ms  198.167 ms
15  ip-250-139-161-203.static.pipenetworks.com (203.161.139.250)  198.180 ms  199.097 ms  199.247 ms
16  * * *




"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." Donald Porter – British Airways

The views expressed here are my own and are not reflective of other organisms or organisations.



BDFL - Memuneh
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  Reply # 911848 10-Oct-2013 07:36
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Yep, still getting over 200ms tracerts here, with traffic going via Cogent. It seems the changes have been applied to one network only.







BDFL - Memuneh
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  Reply # 911849 10-Oct-2013 07:40
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yitz: To be honest if it's anyones "fault" it's Crashplan's for partnering with an ISP that plays these sorts of games (in terms of peering). Slow speeds are probably due to the fact they're quickly using up their limited international bandwidth allocation because of changes made by their ISP.


As previously suggested I have raised a ticket with Crashplan to see what's their position in this story...






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  Reply # 911876 10-Oct-2013 08:21
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I've also found Vodafone's Australia connection super slow. The packets seem to go via somewhere in Asia, through Australia twice. Routing fail.




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  Reply # 911878 10-Oct-2013 08:22
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timmmay: I've also found Vodafone's Australia connection super slow. The packets seem to go via somewhere in Asia, through Australia twice. Routing fail.


When did you last check this? Some changes were made yesterday

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  Reply # 911887 10-Oct-2013 08:40
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I haven't checked recently, it's been slow for a very long time. I'll check tonight.




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  Reply # 914413 13-Oct-2013 19:30
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johnr:
timmmay: I've also found Vodafone's Australia connection super slow. The packets seem to go via somewhere in Asia, through Australia twice. Routing fail.


When did you last check this? Some changes were made yesterday


No change, requests for my website fronted by Cloudflare who have a POP in Sydney still go via somewhere in Asia. It might be that something's not configured properly to get to Cloudflare Sydney, and that it's going to Asia not Sydney.

1 <1 ms <1 ms <1 ms HomeGateway [192.168.1.1]
2 * * * Request timed out.
3 12 ms 11 ms 9 ms (removed).pe25.telstraclear.net
4 23 ms 33 ms 21 ms (removed).telstraclear.net
5 26 ms 22 ms 66 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 22 ms 21 ms 31 ms unknown.telstraglobal.net [134.159.174.37]
7 47 ms 51 ms 47 ms i-0-0-1-1.sydo-core02.bx.telstraglobal.net [202.84.143.134]
8 45 ms 55 ms 47 ms i-0-7-0-5.sydo-core01.bi.telstraglobal.net [202.84.223.45]
9 114 ms 103 ms 102 ms i-6-0-0.pthp-core01.bi.telstraglobal.net [202.84.143.142]
10 148 ms 151 ms 149 ms i-1-1-0.6ntp-core01.bx.telstraglobal.net [202.84.141.45]
11 168 ms 166 ms 175 ms i-0-3-0-0.6ntp02.bi.telstraglobal.net [202.84.243.82]
12 166 ms 177 ms 166 ms pacnet-peer.6ntp02.pr.telstraglobal.net [202.126.173.98]
13 205 ms 188 ms 188 ms te0-0-2-0.wr1.sin0.asianetcom.net [61.14.157.109]
14 186 ms 183 ms 184 ms te0-0-0-0.gw3.sin3.asianetcom.net [61.14.157.130]
15 237 ms 180 ms 208 ms CDF-0014.asianetcom.net [203.192.169.226]
16 192 ms 171 ms 168 ms 108.162.198.71




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  Reply # 914417 13-Oct-2013 19:42
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Do you know why? Just some peculiarity of the routing, or is it deliberate?




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