traffic usage meter and customer zone unavailable?

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Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › traffic usage meter and customer zone unavailable?

Garfield69

126 posts

Master Geek

#133482 23-Oct-2013 17:14

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Am having trouble accessing the telstraclear customer zone.
can access http://www.telstraclear.co.nz/business/
and http://www.telstraclear.co.nz/residential/
but http://www.telstraclear.co.nz/customer-zone/ just causes chrome to sits there waiting.
Also unavailable is the traffic usage meter with the same issue.
Anyone else?

Garfield69

126 posts

Master Geek

#920532 23-Oct-2013 17:30

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never mind, working again now.

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Garfield69

126 posts

Master Geek

#925864 1-Nov-2013 17:06

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It's happening again, I cannot access "my profile" on the telstrclear site to check my traffic usage meter.
https://www.telstraclear.co.nz/selfservice-customerzone/login.jsf
the link is not responding and eventually times-out.
Is any one else having problems with this?

Garfield69

126 posts

Master Geek

#925954 1-Nov-2013 19:22

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VF are working on it.
http://community.vodafone.co.nz/t5/Network-status/Customer-Zone-experiencing-technical-issues/m-p/110034#U110034

kendog

321 posts

Ultimate Geek

#926005 1-Nov-2013 20:22

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Talking to yourself?

Lol, jokes.

Garfield69

126 posts

Master Geek

#926007 1-Nov-2013 20:26

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kendog: Talking to yourself?

Lol, jokes.

;-)

Garfield69

126 posts

Master Geek

#926130 2-Nov-2013 05:39

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Service has been restored. No news from VF about what the problem was.

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