Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


kpd



8 posts

Wannabe Geek


Topic # 133548 26-Oct-2013 07:52
Send private message

Tried to open the app this morning - I have version 2.1.1 and got an error "The version of this application is no longer supported". I have an iPhone 4 running iOS 7.0.3. Suspect the issue might be the upgrade to 7.0.3, because the app was working fine before I applied that upgrade, and I think this is the first time I've tried to use it since.

Is anyone else having the same issue? I tried to report the problem via the app support page at Vodafone.co.nz, and got a "method not allowed" error from the website.

Create new topic
5312 posts

Uber Geek
+1 received by user: 1793


  Reply # 921921 26-Oct-2013 08:00
Send private message

Do you mean the "My Vodafone" app?

If so, 2.1.1 with iOS 7.03 is logging in OK for me.

However, instead of displaying the data usage, it shows the casual date rate instead.

kpd



8 posts

Wannabe Geek


  Reply # 922249 26-Oct-2013 22:03
Send private message

Yes I did mean the My Vodafone app. Must have been some kind of glitch because all is OK now

 
 
 
 


1442 posts

Uber Geek
+1 received by user: 502

Trusted

  Reply # 922306 27-Oct-2013 03:46

RunningMan: Do you mean the "My Vodafone" app?

If so, 2.1.1 with iOS 7.03 is logging in OK for me.

However, instead of displaying the data usage, it shows the casual date rate instead.


Tap the data circle and it should show more information. 




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


5312 posts

Uber Geek
+1 received by user: 1793


  Reply # 922313 27-Oct-2013 07:58
Send private message

NikT:
RunningMan: Do you mean the "My Vodafone" app?

If so, 2.1.1 with iOS 7.03 is logging in OK for me.

However, instead of displaying the data usage, it shows the casual date rate instead.


Tap the data circle and it should show more information. 


Unfortunately not. It says there is no usage activity since last top up, so appears to be telling me about casual data usage, rather than data associated to the prepay smart addon.

Voice minutes / txts displays normally - i.e. minutes used / days remaining circles.

Logging in to My VF via the website, or digging through the menus in the app, confirms that data usage is being recorded correctly, it just doesn't display in the app like it did previously.

Either way, IMO, the first thing you should be greeted with should be balances of remaining minutes/data/txt and not have to tap through to get individual balances - I would have thought it was one of the most frequent uses for the app.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.