NonprayingMantis:FelixW:NonprayingMantis:1080p: Mention the fact that you wish to upgrade your plan and if you're forced to pay in order to do so you will switch to another provider.
Watch your problems disappear.
In which case he will still have to pay to break his contract.
If you sign a contract, you should live with the terms.
surely you should be able to change plan and extend contract if you are moving to something more expensive
Why? More expensive does not necessarily mean more profitable.
It literally does. 10% of $100 is $10 and 10% of $200 is $20. Last time I checked $20 > $10.