NikT: There's only two cable modems available - the Motorola Surfboard SB5101 & the Cisco DPC3008. The latter is the DOCSIS3.0/WarpSpeed 130Mbps hardware, and is installed for free if you upgrade to a 130Mbps plan.
Or did you mean a wireless router? :)
Yeah was referring to a wireless router as I assume that's what the webpage is referring to (I figure that giving you cable without the cable modem wouldn't get you very far :D )
Your reply actually answered one of my questions about whether the new cable modem was required for the 50Mbps plan. But judging by your response I'm assuming that my ye olde Motorola will do the trick for that (and hence shouldn't require a technician to visit to upgrade from the old TCL Plan)
Newtown: Hey crazed, make sure you talk with the TelstraClear retention / sales team, they're different from your ordinary VF customer service staff. They should be able to help you out.
Your friendly Southern Geeky Fellow :P