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766 posts

Ultimate Geek
+1 received by user: 13


Topic # 138794 16-Jan-2014 20:05
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My parents just switched from one the old TCL Cable plans to a Vodafone UFB Cable plan as well as Vodafone TV.

Everything working well except that one channel, Sky Sports 5 doesn't seem to be working. It either comes up with a blank screen or displays a "Service Unavailable" message after a few seconds. Any ideas on why this might be? I've tried to power down the unit but it didn't make any difference. All other channels work fine.





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78 posts

Master Geek
+1 received by user: 9


  Reply # 968478 16-Jan-2014 20:42
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Exact same problem with our T-Box. Tried the traditional solution of pulling the plug out and turning it back on with no luck. It's quite annoying actually, there were some matches I was hoping to watch on that channel.

375 posts

Ultimate Geek
+1 received by user: 51


  Reply # 968595 17-Jan-2014 06:24
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Hi mine seems to work fine ? Have you spoken to Vodafone ?




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78 posts

Master Geek
+1 received by user: 9


  Reply # 969296 18-Jan-2014 10:56
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Got it working now. The trick is to turn off both the T-Box and the modem attached to it, then reboot and let the T-Box to a full update.

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