Vodafone VDSL service/plans discussion

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Reply # 979324 3-Feb-2014 12:42

Hi all,

HG659 isnt for ADSL, It can run it given it has ADSL2 Hardware in it but its a UFB RGW and VDSL2 modem/router. If there is the dire need to get ADSL on it i can reconfigure it for you but it will remove the VDSL config pre loaded. So best to let it be until VDSL is installed as they tech will need it to work before he leaves.

Cheers

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Jaxson

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Reply # 979338 3-Feb-2014 13:17

Has anyone twigged to a supporting phone plan that makes the VDSL Vodafone deal reliably cheaper?

It's a little bit confusing as to what plans are approved for the discounts etc.
Has anyone managed to link their work phone to their private VDSL account for a discount etc?

Archer77

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Reply # 979344 3-Feb-2014 13:27

10 months ago when I was getting Naked ADSL from Vodafone I spotted the fact you got a $30 discount if you had an on-account mobile plan. The cheapest on-account mobile plan was $29.99. So I got Naked ADSL and and the on-account plan for 1 cent cheaper than Naked ADSL by itself :)

They sort of fixed that with the now minimum plan being $40 (I think). Still works out a reasonable deal if you can put up with the comparatively small maximum datacap that Vodafone offers (25-50% the size of Snap/Telecom).

Not sure about using a work phone - might depend on what arrangements your employer has with Vodafone, it might be park of a package.

hairy1

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Reply # 979346 3-Feb-2014 13:29

TimA: Hi all,

HG659 isnt for ADSL, It can run it given it has ADSL2 Hardware in it but its a UFB RGW and VDSL2 modem/router. If there is the dire need to get ADSL on it i can reconfigure it for you but it will remove the VDSL config pre loaded. So best to let it be until VDSL is installed as they tech will need it to work before he leaves.

Cheers

Thanks Tim. That answers my question. As I saw it picked up ADSL in the settings I thought it might be a simple process. Will wait for Wednesday install day.

Cheers.

My views (except when I am looking out their windows) are not those of my employer.

dylanp

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Reply # 979347 3-Feb-2014 13:33

Jaxson: Has anyone twigged to a supporting phone plan that makes the VDSL Vodafone deal reliably cheaper?

It's a little bit confusing as to what plans are approved for the discounts etc.
Has anyone managed to link their work phone to their private VDSL account for a discount etc?

Hi Jaxson

Any Vodafone New Zealand On Account mobile phone can be used to validate a home broadband discount. The discount is $10 for the applicable clothed plans (home phone and home broadband) and $30 for naked broadband (broadband only). Our On Account mobile plans start from $29 a month.

The On Account mobile can be a Vodafone mobile through your work, or could belong to your partner or someone else in your household, that's all fine. An On Account mobile can be linked to only one broadband account at a time, and a broadband account can have only one On Account mobile discount at the time. ;)

The Vodafone Home Phone Wireless plans are also available for On Account mobile discount, that's our mobile phone that pretends to be a cordless phone and starts from $25 a month.

Hope that helps.

Dylan

Jaxson

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Reply # 979452 3-Feb-2014 15:21

Thanks Dylan and co,

What's the easiest way to see if my work phone is compatible with these offers? Give Vodafone a call?
I guess I'll need to run this past the work side of things also, to ensure we're not on some non compatible plan and/or they're ok with this practise.

In my location (Palmerston North) there appears to be no price difference between naked and clothed broadband, presumably we don't have the equipment separation in our lines infrastructure to support this.

I have no need for a home landline and my wife and I have phone calls covered via work phones, so have little need for a mobile phone either, which is a weird situation to now find myself in.

NikT

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Reply # 979459 3-Feb-2014 15:30

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Archer77: 10 months ago when I was getting Naked ADSL from Vodafone I spotted the fact you got a $30 discount if you had an on-account mobile plan. The cheapest on-account mobile plan was $29.99. So I got Naked ADSL and and the on-account plan for 1 cent cheaper than Naked ADSL by itself :)

They sort of fixed that with the now minimum plan being $40 (I think). Still works out a reasonable deal if you can put up with the comparatively small maximum datacap that Vodafone offers (25-50% the size of Snap/Telecom).

$29 plan is definitely still available - just hit the small black arrow on the right. :)

Product Manager @ PB Tech

https://pbtech.co.nz/smartphones

DjShadow

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Reply # 979503 3-Feb-2014 16:56

Got our connection up and running, lots of Kudos to Tim for helping me get the connection up and running.

Been battling an issue where I get a 42mb connection, I can pull a 39mb down / 10mb up speedtest when connected via ethernet but get nowhere as close using wifi.

Laptop only does 2.4ghz wifi, can get upto 25mb at the moment yet if I speedtest with the iPhone 5 which is on 5ghz I can get it upto 30mb.

I've got inSIDDer and it finds 9 other wifi networks around me and channel 1 seems to give the best result. Will look into 5ghz wifi adaptors.

Disrespective

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Reply # 979910 4-Feb-2014 09:25

Wow, what a lot of palava i've been having...

It's a very long story now but I had to call them once again because someone removed the on account cell phone account which gave us our discount. I think I know what happened, but it's not what was asked.

After quite a lot of prodding I was able to find out that there was a note on my account that there wasn't enough capacity on the exchange for my VDSL connection... I thought that was strange given that I already have an ADSL connection so prodded further and have now spoken with tech support who agree and are going to talk to Chorus to get them to explain why.

At this point I can't understand why someone didn't just tell me that there was going to be a problem. I've had to chase voda every time.

If I can't get VDSL I would just like someone to tell me. If I can get VDSL I would like to get it sorted now, not wait another 10 days to be told it will or won't happen.

At this point Voda should be paying me for my time on the phone sorting out my own connection, heh.

I suppose this is all part of a Chrous/Voda/Me relationship... *insert witty joke about how three ways never work out*

NikT

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Reply # 979916 4-Feb-2014 09:43

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Disrespective:

If I can't get VDSL I would just like someone to tell me. If I can get VDSL I would like to get it sorted now, not wait another 10 days to be told it will or won't happen.

At this point Voda should be paying me for my time on the phone sorting out my own connection, heh.

I suppose this is all part of a Chrous/Voda/Me relationship... *insert witty joke about how three ways never work out*

Could you please flick me a PM with your account details? Will get Demeter to take a look when she gets in. :)

Product Manager @ PB Tech

https://pbtech.co.nz/smartphones

hairy1

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Reply # 980457 5-Feb-2014 07:36

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Hey folks,

Just a heads up. We are due for VDSL install today. Our ADSL went down last night at 7:30 pm. I have been advised by Vodafone tech support that this is due to VDSL being installed today....

So, we will be without services for almost 24 hours. I find it a bit hard to believe but that's the Vodafone line....

If anyone is getting switched over then you may be without internet for a day.

Cheers, Matt.

My views (except when I am looking out their windows) are not those of my employer.

Archer77

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Reply # 980473 5-Feb-2014 07:56

Fingers crossed they do actually get your VDSL running today then...

hairy1

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Reply # 980474 5-Feb-2014 07:59

Yeah. Waitangi Day is looming large tomorrow!

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Jaxson

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Reply # 980481 5-Feb-2014 08:10

hairy1:

So, we will be without services for almost 24 hours. I find it a bit hard to believe but that's the Vodafone line....

If anyone is getting switched over then you may be without internet for a day.

I would have thought that was totally normal?
Especially if you were coming from another company to Vodafone.

hairy1

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Reply # 980487 5-Feb-2014 08:18

I am currently with Vodafone.

It is just a change from ADSL to VDSL.

The weird thing is the existing modem gets an ADSL sync. It just doesn't connect....

My views (except when I am looking out their windows) are not those of my employer.

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