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108 posts

Master Geek


# 139506 11-Feb-2014 14:47
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Anyone have suggestions of a person to contact at VF who can actually get my broadband connected? I placed my order to have my naked ADSL connection moved to my new flat (one house down the street) on Jan 23. Received confirmation that it would be connected on Feb 7, and now my account is showing the connection date as Feb 22. Spent hours on the phone with VF over the past 4 days and no one can tell me what's going on. Anyone have ideas of how to take care of this?

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Uber Geek

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  # 984181 11-Feb-2014 15:14
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Several VF staff post on here, I'd imagine one will find this thread before too long and ask you to PM them.




Information wants to be free. The Net interprets censorship as damage and routes around it.




108 posts

Master Geek


  # 984182 11-Feb-2014 15:16
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Thanks, I posted over at the VF forum and John just responded.

 
 
 
 


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Uber Geek
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  # 984199 11-Feb-2014 15:31
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Already looking into this

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Uber Geek
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  # 984206 11-Feb-2014 15:38
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Ahh, John beat me to it. My speciality these sort of issues :)



108 posts

Master Geek


  # 984208 11-Feb-2014 15:40
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Thanks for the responses guys. Please, someone take pity and sort out my connection :)

6615 posts

Uber Geek
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  # 984211 11-Feb-2014 15:43
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otari: Thanks for the responses guys. Please, someone take pity and sort out my connection :)

I thought John was helping you? If not provide the details to me and ill sort it out.



108 posts

Master Geek


  # 984216 11-Feb-2014 15:46
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TimA:
otari: Thanks for the responses guys. Please, someone take pity and sort out my connection :)

I thought John was helping you? If not provide the details to me and ill sort it out.


I think John's on it, DM'd him on the VF community. Will pm you if I don't hear anything back. Thanks again!

 
 
 
 


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Uber Geek
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  # 984321 11-Feb-2014 17:46
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Sorted.



108 posts

Master Geek


  # 984808 12-Feb-2014 09:58
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Thanks for your help Tim!

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