Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

1828 posts

Uber Geek

# 140787 20-Feb-2014 11:13
Send private message

For the third time this month i've received an email from Vodafone saying that there is a problem with my account and that the on account discount has been removed...

I thought i'd sorted it last time, after about an hour in phone calls, but it appears not. 

Aside from trying to get VDSL connected, which has happened as of yesterday, we have changed nothing on our end. 

I can't tell if it's something on my account, or something on the website, as I get an error when I try and input the verification code online. It's the same error every time, and i've tried the code many times with no change. 

Last time, the guy I spoke with had to add the discount manually, and that seemed to work, but he couldn't add the discount automatically either. 

Can someone enlighten me as to whether it's something to do with moving to VDSL or something weird with my account?

For what it matters, the mobile plan and account are in my partners name, but I am authorised to change the plan but obviously don't always have access to the phone.

Create new topic
19282 posts

Uber Geek
Inactive user

  # 991518 21-Feb-2014 07:09
Send private message

DM me some details and I can take a look


1828 posts

Uber Geek

  # 991532 21-Feb-2014 08:23
Send private message

Done, thanks.


19282 posts

Uber Geek
Inactive user

  # 991534 21-Feb-2014 08:29
Send private message

Got the details and @Lon is going to check it out

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22

Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29

Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01

Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46

Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41

Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26

University of Waikato launches space for esports
Posted 19-Aug-2019 20:20

D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47

Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41

Epson launches portable laser projector
Posted 12-Aug-2019 20:27

Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20

Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.