Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

369 posts

Ultimate Geek

# 141372 10-Mar-2014 21:15
Send private message

Does anyone here know how this works?  My father has tried a few times to get Vodafone to take over his Sky account, each time they tell him they can't because "The name on your SKY account (first name, last name or both) does not match the name on your Vodafone account. The names on your SKY and Vodafone accounts need to match before we can transfer your SKY account to Vodafone."

His name on the Sky account is

Firstname Initial Surname

on the Vodafone account is it

Firstname Initial1 Initial2 Surname

Is the extra initial enough for this process to fail?

Create new topic
6615 posts

Uber Geek
Inactive user

  # 1002408 10-Mar-2014 21:25
Send private message


It has to match character for character. Call SKY and get them to adjust.


369 posts

Ultimate Geek

  # 1002427 10-Mar-2014 21:35
Send private message

TimA: Hi,

It has to match character for character. Call SKY and get them to adjust.


Already tried that, they have told him his name is too long to add an additional character.  The times he has spoken to Vodafone, they haven't said they can change their side, do you know if they will if he rings back?


68 posts

Master Geek


  # 1002546 11-Mar-2014 08:37
One person supports this post
Send private message

UPDATE: One of the team have taken a look at this for you and will be in touch.

Byron McLean
Segment Manager
Fixed - Segment Marketing
Vodafone NZ Ltd.

767 posts

Ultimate Geek


  # 1002661 11-Mar-2014 11:00
One person supports this post
Send private message

Hi there

Sorry for the inconvenience. The SKY request was resubmitted this morning and will hopefully go through now.



369 posts

Ultimate Geek

  # 1002696 11-Mar-2014 11:40
Send private message

Thanks for help guys, I'll let my father know.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.