![]() ![]() ![]() ![]() |
|
Geektastic:old3eyes:Geektastic:johnr:joker97: what about prepay top ups?
already covered and no
Why not? Prepay are the bad credit, budget customers surely? Why treat them better than the high value customers?
I disagree with your above statement that " Prepay are the bad credit, budget customers"
Why else do you think prepay was invented?
Geektastic: From Wikipedia
The history of the prepaid mobile phone begins in the 1990s when larger markets were being sought after by the mobile phone operators. Before this date, all mobile phone services were offered on a post paid basis, which excluded people with a poor credit rating.
mattwnz:Geektastic: From Wikipedia
The history of the prepaid mobile phone begins in the 1990s when larger markets were being sought after by the mobile phone operators. Before this date, all mobile phone services were offered on a post paid basis, which excluded people with a poor credit rating.
Prepay people do pay higher per minute and higher data rates than if you are on a post paid plan, so they are higher margin customers on average. Also no other mobile operator in NZ charge a cc surcharge on prepay topups, that I am aware of.
There are some companies that do charge credit card surcharges, however they tend to be low margin ones, like smaller computer shops. The only physical store in Wellington I have ever been told that there would be a surcharge for paying by credit card was infact a computer store. IMHO , it is a business cost that should be absorbed by the business as part of the cost of running a business, or totally opt out of offering it as an option for payment. Handling cash, chequers, etc also have costs associated with them, which don't get charged a fee on. It probably needs some regulation to outlaw it.
Jaxar: I can't say that I'm impressed by this change. VF should be driving people towards self service not putting disincentives in place. Why not make the support number 0900 as well it costs VF to have people answering calls. It is only fair that they pass this on?
johnr:sbowness:MikeHales: The fee is charged by Air NZ, Telecom and others but set up a variable credit card automatic payment and no fee applies.
Just because other companies (who are also under the gun; probably not the best examples to cite) do it does not mean that it is the right thing to do. For a company that makes millions in pure profit (not what gets put back into the business), I think this is penny pinching.
Just another reason to look elsewhere.
And what compensation do we get for having to wait 20-30-40 minutes every time we need a problem resolved?
Pure profit! Come on 3G / 4G mobile networks vendors are not upgrading mobile networks for free and then R&D
Last time I checked mobile spectrum for the 700Mhz was not free either
MaxLV:johnr:sbowness:MikeHales: The fee is charged by Air NZ, Telecom and others but set up a variable credit card automatic payment and no fee applies.
Just because other companies (who are also under the gun; probably not the best examples to cite) do it does not mean that it is the right thing to do. For a company that makes millions in pure profit (not what gets put back into the business), I think this is penny pinching.
Just another reason to look elsewhere.
And what compensation do we get for having to wait 20-30-40 minutes every time we need a problem resolved?
Pure profit! Come on 3G / 4G mobile networks vendors are not upgrading mobile networks for free and then R&D
Last time I checked mobile spectrum for the 700Mhz was not free either
Not...
It's passing on the cost of *you* choosing to use the MasterCard/Visa provided service to pay your Vodafone Bill. That's all. It does not go towards Vodafone's 'profit' at all. Dont want to pay the 2% surcharge? Use Internet Banking.
It's that simple.
Geektastic:
Why else do you think prepay was invented?
richms: Paying at the post shop needs a printout as their old scanners cant scan a phone screen for the barcode off a PDF. Thats an additional cost for me so its also a hassle.
I am not accepting the 2% charge and will be closing my old ihug email addresses and paying the amount owed, and no more than that.
richms: Then they may start to charge for that like GEM visa and a couple of other non-bank issued cards charge you to do payments. Plus you cant use a CC at the post shop on bills, just postage services.
sidders80:richms: Then they may start to charge for that like GEM visa and a couple of other non-bank issued cards charge you to do payments. Plus you cant use a CC at the post shop on bills, just postage services.
Visa Debit is not a credit card. It is your own money and is linked to your everyday account and post office accepts that. I am talking purely a debit card here and not a CC.
MaxLV:johnr:sbowness:MikeHales: The fee is charged by Air NZ, Telecom and others but set up a variable credit card automatic payment and no fee applies.
Just because other companies (who are also under the gun; probably not the best examples to cite) do it does not mean that it is the right thing to do. For a company that makes millions in pure profit (not what gets put back into the business), I think this is penny pinching.
Just another reason to look elsewhere.
And what compensation do we get for having to wait 20-30-40 minutes every time we need a problem resolved?
Pure profit! Come on 3G / 4G mobile networks vendors are not upgrading mobile networks for free and then R&D
Last time I checked mobile spectrum for the 700Mhz was not free either
Not...
It's passing on the cost of *you* choosing to use the MasterCard/Visa provided service to pay your Vodafone Bill. That's all. It does not go towards Vodafone's 'profit' at all. Dont want to pay the 2% surcharge? Use Internet Banking.
It's that simple.
richms:sidders80:richms: Then they may start to charge for that like GEM visa and a couple of other non-bank issued cards charge you to do payments. Plus you cant use a CC at the post shop on bills, just postage services.
Visa Debit is not a credit card. It is your own money and is linked to your everyday account and post office accepts that. I am talking purely a debit card here and not a CC.
They accept visa debit as it's just an eftpos card when used in person in NZ with swipe or chip terminals. That is why you press the chk or sav button, not crd.
|
![]() ![]() ![]() ![]() |