blakamin:johnr:blakamin:Geektastic: Wouldn't life just be easier if all customers were always on the new plans (i.e. all customers were changed automatically whenever the plans changed)?
They can't do that if you're on a contract.
incorrect
Obviously, but just out of interest, if the terms of the contract do change, what's to stop the customer saying GTFO and cancelling it? After all, when you sign a contract, you agree to those terms. If you weren't happy with the change, would you be charged the ETF if you decided the new terms didn't suit?
You agree the terms can change with notice and yes you would be charged ETF