Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




247 posts

Master Geek
+1 received by user: 22


Topic # 143832 28-Apr-2014 23:11
Send private message

Hi

I have an old motorola surfboard cable modem.. on 40G lightspeed contract with 15mb/2mb speeds..

Is it better to upgrade to newer cable modem?

Dean

Filter this topic showing only the reply marked as answer Create new topic
5352 posts

Uber Geek
+1 received by user: 225

Trusted
Geekzone
Subscriber

  Reply # 1032916 28-Apr-2014 23:11
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



4981 posts

Uber Geek
+1 received by user: 1391

Trusted

  Reply # 1032933 28-Apr-2014 23:11
Send private message

Yep

130/10 Mbp/s
$30 discount included. You would get a new cisco modem for that. Otherwise the 50/2 is still the Surfboard.





 
 
 
 


2019 posts

Uber Geek
+1 received by user: 476


  Reply # 1032938 28-Apr-2014 23:46
Send private message

Are you sure about that? I thought 50/2 needs a new cisco modem

4981 posts

Uber Geek
+1 received by user: 1391

Trusted

  Reply # 1032953 29-Apr-2014 00:05
Send private message

50/2 is still DOCSIS 2?
I am sure that you dont need the Cisco modem. Ill check tomorrow and see.





627 posts

Ultimate Geek
+1 received by user: 86


  Reply # 1032957 29-Apr-2014 01:59
Send private message

TimA: 50/2 is still DOCSIS 2?
I am sure that you dont need the Cisco modem. Ill check tomorrow and see.


50/2 Definitely does require the Cisco cable modem.




Perpetually undecided.

1249 posts

Uber Geek
+1 received by user: 425

Trusted

  Reply # 1032970 29-Apr-2014 08:00

The 50/2 plan 100% requires the Cisco DPC3008 DOCSIS3.0 cable modem upgrade. This is free of charge.

There's no advantage in upgrading to the DPC3008 from the Motorola SB5101 unless you're moving to a higher speed tier. :)




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


2019 posts

Uber Geek
+1 received by user: 476


  Reply # 1033092 29-Apr-2014 11:10
Send private message

NikT: The 50/2 plan 100% requires the Cisco DPC3008 DOCSIS3.0 cable modem upgrade. This is free of charge.

There's no advantage in upgrading to the DPC3008 from the Motorola SB5101 unless you're moving to a higher speed tier. :)


Thanks :) is this the same modem as the 130 plans?

1249 posts

Uber Geek
+1 received by user: 425

Trusted

  Reply # 1033099 29-Apr-2014 11:19

Yabanize:

Thanks :) is this the same modem as the 130 plans?


Sure is.

I personally found the SB5101 a more attractive piece of hardware, but it's hard to argue with 130Mbps. :)




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20


D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25


Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04


Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02


Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07


Free gig-enabled WiFi network extends across Dunedin
Posted 17-Aug-2017 17:04


Samsung expands with connect Gear S3 Frontier
Posted 17-Aug-2017 15:55


Fact-checking Southern Cross Next cable is fastest to USA
Posted 17-Aug-2017 13:57


Thurrott says Microsoft Surface is dead last for reliability
Posted 16-Aug-2017 15:19


LibreOffice 5.4 works better with Microsoft Office files
Posted 16-Aug-2017 13:32


Certus launches Cognition
Posted 14-Aug-2017 09:31


Spark adds Cambridge, Turangi to 4.5G network
Posted 10-Aug-2017 17:55


REANNZ network to receive ongoing Government funding through to 2024
Posted 10-Aug-2017 16:05


Chorus backhaul starts with 2degrees
Posted 10-Aug-2017 15:49


New Zealanders cool on data analytics catching benefit fraud
Posted 10-Aug-2017 09:56



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.