Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2694 posts

Uber Geek
+1 received by user: 1364

Subscriber

Topic # 143905 30-Apr-2014 23:14
Send private message

I've had Telstraclear/Vodafone Cable for some years, was triple play but recently ditched the cable internet when came out of contract (variety of reasons, but mostly because they put the price of the new plans up, and consistently refuse to offer reasonably priced and modular data caps/packs/etc, or an unlimited plan).

I'm now paying for a landline and TV package, can I drop the landline and just have "Naked" Cable TV? I was told no by the callcentre when I dropped the internet, but we all know how useful the callcentre staff can be, and how often they get it wrong.

Can one or more of the Vodafone lurkers/staff let me know a definitive answer? 







Information wants to be free.
The Net interprets censorship as damage and routes around it.


Create new topic
5353 posts

Uber Geek
+1 received by user: 225

Trusted
Geekzone
Subscriber

  Reply # 1034390 30-Apr-2014 23:14
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1034405 30-Apr-2014 23:16
Send private message

I am quite sure customer service is correct,

 
 
 
 




2694 posts

Uber Geek
+1 received by user: 1364

Subscriber

  Reply # 1034417 30-Apr-2014 23:35
Send private message

Ugh.. Sky it is

Thanks John




Information wants to be free.
The Net interprets censorship as damage and routes around it.


25183 posts

Uber Geek
+1 received by user: 5036

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1034433 1-May-2014 06:18
One person supports this post
Send private message

It's never been an option since maybe 1997ish. To have TV you've always had to have it bundled with another product.




1957 posts

Uber Geek
+1 received by user: 458


  Reply # 1034462 1-May-2014 07:12
Send private message

While this may be true.. Is there any good reason it is so, or just a money tie?

25183 posts

Uber Geek
+1 received by user: 5036

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1034488 1-May-2014 08:41
One person supports this post
Send private message

PhantomNVD: While this may be true.. Is there any good reason it is so, or just a money tie?


My understanding this was initially part of their agreement when Saturn entered their partnership with Sky and started sourcing some channels from them rather than being totally independent as they were when they started in the Kiwi Cable days. They were not allowed to just offer TV as a standalone offering because this put them in direct competition with Sky, rather than TV being a complementary offering along with other telco services.

I don't know whether such a policy still exists or not in their agreement with Sky.



1249 posts

Uber Geek
+1 received by user: 425

Trusted

  Reply # 1034524 1-May-2014 09:11

Steve is correct, cable TV must be bundled with a phoneline or high-speed internet.




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20


D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25


Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04


Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02


Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07


Free gig-enabled WiFi network extends across Dunedin
Posted 17-Aug-2017 17:04


Samsung expands with connect Gear S3 Frontier
Posted 17-Aug-2017 15:55


Fact-checking Southern Cross Next cable is fastest to USA
Posted 17-Aug-2017 13:57


Thurrott says Microsoft Surface is dead last for reliability
Posted 16-Aug-2017 15:19


LibreOffice 5.4 works better with Microsoft Office files
Posted 16-Aug-2017 13:32


Certus launches Cognition
Posted 14-Aug-2017 09:31


Spark adds Cambridge, Turangi to 4.5G network
Posted 10-Aug-2017 17:55


REANNZ network to receive ongoing Government funding through to 2024
Posted 10-Aug-2017 16:05


Chorus backhaul starts with 2degrees
Posted 10-Aug-2017 15:49


New Zealanders cool on data analytics catching benefit fraud
Posted 10-Aug-2017 09:56



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.