andar: I just switched from the old 150GB plan to unlimited and received an email which then stated I would be on a 12 month contact with $199 ETC. I rang back to get this corrected and was told Vodafone do not offer anything less than a 12 month contract and this could not be changed. No amount of talking would change his mind.
At the start of the call I asked to be put through to the retention team but was told he could help, when he couldn't and he wouldn't budge I said I would cancel the order for the new plan. He then stated I would need to talk to the retention team to do this.....I had been on the phone for 13 minutes by this stage.....so quite frustrated at this point and I hung up.
What's the deal, can I get this plan without a signing up for a minimum term?
Drop me a PM with your customer information. I'll get that info for you.