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195 posts

Master Geek
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  Reply # 1037284 5-May-2014 19:41
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I'm with slingshot trying to help a mate
Yes just logged into Vodafone my account no worries

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  Reply # 1037285 5-May-2014 19:42
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DamageInc: I'm with slingshot trying to help a mate
Yes just logged into Vodafone my account no worries


Try slingshots SMTP server with no authentication...

You need to have the SMTP server of the provider your currently connected to. So Slingshot SMTP when the PC is at a house with slingshot, Telecom, Vodafone ETC.





 
 
 
 




195 posts

Master Geek
+1 received by user: 3


  Reply # 1037286 5-May-2014 19:48
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  Reply # 1037290 5-May-2014 19:55
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The Win 8 Mail app sucks for anything that isn't an Exchange or Outlook.com mailbox.

 

I would download Thunderbird and give that a go.



195 posts

Master Geek
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  Reply # 1037292 5-May-2014 20:02
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Mates a newbie (which i'm feeling like at the mo) and was maybe thinking of Windows Live Mail instead

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  Reply # 1037294 5-May-2014 20:06
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DamageInc:


Now a POP incoming server on IMAP isnt going to get you far!





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  Reply # 1037296 5-May-2014 20:08
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Install Thunderbird and try



195 posts

Master Geek
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  Reply # 1037299 5-May-2014 20:16
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trying Windows Live Mail now will update in a few minutes



195 posts

Master Geek
+1 received by user: 3


  Reply # 1037339 5-May-2014 21:03
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yay now I get this

 

these are the settings boxes



very strange that I can login to the my account page on Vodafone website yet cannot connect to the mail server



195 posts

Master Geek
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  Reply # 1037345 5-May-2014 21:14
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Calling it quits guys, i'll get my mate to get a hold of Vodafone and confirm what his username, password etc is. Will try again tomorrow.

Thank you all for your help, much appreciated.

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  Reply # 1037346 5-May-2014 21:15
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DamageInc: Calling it quits guys, i'll get my mate to get a hold of Vodafone and confirm what his username, password etc is. Will try again tomorrow.

Thank you all for your help, much appreciated.


If you can login online your password is correct. Use the webmail and see if you can login. if you cant we would need to reset your mail profile. http://webmail.vodafone.co.nz





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  Reply # 1037351 5-May-2014 21:19
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This is why I have advised to test using ' Thunderbird ' more than once

If the settings work in another email client then issue is not on Vodafone side



195 posts

Master Geek
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  Reply # 1038158 7-May-2014 10:13
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With nothing working i took the laptop back to my mates place using his own network wifi etc, went through the same advice given here and it worked straight away.

Thank you TimA and Johnr for your help, very much appreciated. Thank you.

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