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83 posts

Master Geek
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Topic # 145461 19-May-2014 02:42
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Mate of mine has a micro sim on Vodafone and wants to swap his number onto a nano sim. He wants to do the swap in-store but he forgot his 4 digit account PIN he setup when he first got his sim. What things would he need to bring with him to the Vodafone store?
I heard you need to bring photo ID but Vodafone have never required people to give their name when first activating their sim card right? Or have they started doing this over the last few years?

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19282 posts

Uber Geek
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  Reply # 1047711 19-May-2014 06:28
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Photo ID has never been a requirement to reset a 4 digit account PIN,

Few security questions about the account is all that is required to reset the PIN

John



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Master Geek
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  Reply # 1048210 19-May-2014 16:33
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I'll tell my mate that John. But when activating a new prepay sim do people have to give their name that is recorded on file at Vodafone?

 
 
 
 


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  Reply # 1050149 20-May-2014 21:57
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i just swapped my sim over, didnt know the pin so the lady just looked at my license.

they take your name when you sign up for my account on vodafone.co.nz





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  Reply # 1050150 20-May-2014 21:59
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hamish225: i just swapped my sim over, didnt know the pin so the lady just looked at my license.

they take your name when you sign up for my account on vodafone.co.nz


I think the OP is speaking about a Prepay connection which is different, Postpay guess you could show photo ID

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Reply # 1050151 20-May-2014 22:00
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heavyusr: I'll tell my mate that John. But when activating a new prepay sim do people have to give their name that is recorded on file at Vodafone?


Seen a heap of Prepay connections with the name Jim Beam

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  Reply # 1050174 20-May-2014 23:13
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johnr:
hamish225: i just swapped my sim over, didnt know the pin so the lady just looked at my license.

they take your name when you sign up for my account on vodafone.co.nz


I think the OP is speaking about a Prepay connection which is different, Postpay guess you could show photo ID


I am paypay though... o.o





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