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profrink
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  #1055427 28-May-2014 20:07
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sbiddle: T-Mobile is terrible in the US. ajobbins have me his SIM card to use last year after he visited but I don't recall him warning me how bad the experience would actually be!




It's generally dependant on the area you're in as to which provider has the best service quality. Verizon tends to be the most consistent across the country, but is more expensive and obviously not as accessible to international travellers.

Anyway, as a 2Degrees mobile customer I'm a bit jealous.

 
 
 

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wellygary
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  #1055662 29-May-2014 09:20
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I suspect I know the answer to this but if Someone from VF could confirm it, that would be great.

When you receive call from NZ while you are in a $5 roaming ( in OZ for ex) , are Vodafone now simply wearing the trunking costs of re routing that call to you in OZ?,

 Or is it B) ( which I suspect it is) You use up your plan minutes to answer a call that was made to your NZ number and is being re-reouted to you in the Roaming country.

geoffwnz
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  #1055672 29-May-2014 09:41
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andgor: So what about if you travel to a Daily Roaming country for say 3 weeks and all you want is a "small" amount of data to keep your email and OTT messaging apps ticking over?  Can you buy a data angel overseas data pack and use that instead of the Daily Roaming or do you have to use the Daily Roaming ($15 for the data pack vs $105 for daily roaming)?

Yep, I'd like to know the answer to this also.
$5 a day sounds great until you calculate how many days you are away vs just purchasing the data pack.
Going to Oz in August for 4 days, so it'll be $20 vs about the same for a data pack.  However if I was away for longer then it gets way more expensive to roam.






chewster
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  #1055795 29-May-2014 11:45
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In response to wellygary, the whole point is that you can roam like you're at home, so the only difference between being in NZ and being in a $5/day roaming country is the $5/day. In NZ you don't use your plan mins to answer an inbound call, same applies in those 17 countries.

You can see how this quickly stacks up as previously it was $1/min to answer an inbound call.

$5 is simply applied when any of the following happens:
Inbound call
Outbound call
SMS sent
Mobile data use




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wellygary
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  #1055797 29-May-2014 11:48
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@Kieran Reid,

Thanks for that,

Its an even better win than I thought,  just answering a couple of calls from NZthat lasted a few minutes each while you were roaming was worth about $5 under the "old" system.

Major congrats to Vodafone for this.


eracode
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  #1056331 30-May-2014 04:11
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geoffwnz:
andgor: So what about if you travel to a Daily Roaming country for say 3 weeks and all you want is a "small" amount of data to keep your email and OTT messaging apps ticking over?  Can you buy a data angel overseas data pack and use that instead of the Daily Roaming or do you have to use the Daily Roaming ($15 for the data pack vs $105 for daily roaming)?

Yep, I'd like to know the answer to this also.
$5 a day sounds great until you calculate how many days you are away vs just purchasing the data pack.
Going to Oz in August for 4 days, so it'll be $20 vs about the same for a data pack.  However if I was away for longer then it gets way more expensive to roam.


Me too - have been wondering this all through reading this thread. We had a 3-4 week holiday in the US a couple of years ago and on Day 1 we went to AT&T and got 5GB for USD50 for a month - they put a SIM in my iPad. That's a lot cheaper than say NZD150 for the month at $5/day. But maybe this not quite an apples & apples comparison.




Sometimes I just sit and think. Other times I just sit.


sbiddle

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  #1056333 30-May-2014 06:04
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If you're focused solely on data over periods of a week or more you're going to get better deals in many countries (US and Aussie being 2 examples) buying a local SIM.

The benefit of this plan it lets you use your phone exactly how you would in NZ - sending and making calls, SMS messages and data, and not have to worry about the cost.





geoffwnz
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  #1056345 30-May-2014 08:51
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sbiddle: If you're focused solely on data over periods of a week or more you're going to get better deals in many countries (US and Aussie being 2 examples) buying a local SIM.

The benefit of this plan it lets you use your phone exactly how you would in NZ - sending and making calls, SMS messages and data, and not have to worry about the cost.


Except that in order to use my phone as I do here, I would definitely have to worry about the cost as I spend a reasonable chunk of time on FB, twitter etc each day.  Yes I can see how it would be very beneficial for the phone/text side of things being much more transparent, and definitely worth it for shorter trips.
Longer trips it would be nice to still have the option of buying a data pack which it's not entirely clear if you still can.
Changing to a "local" SIM card is an option but like any option also has drawbacks.  One particular one is that it removes the ability to use mobile banking as that is tied to your mobile number (for ANZ at least anyway) which obviously changes when you swap SIM.  You could get around this by putting the NZ SIM back in to do the banking, incurring a $5 charge for the days you need to do that, and return to the local SIM for the rest of the time.
I guess it comes down to working out what is going to be the most cost effective method for any given trip.




Geektastic
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  #1056638 30-May-2014 16:37
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Excellent news. Will be in UK and France very shortly so useful!

Also will be in Thailand, Laos, Vietnam and Indonesia - not so useful...! Certainly a big step in the right direction. VF have really been doing some good things lately with unlimited calls and so on, so go to the top of the class!





geek4me
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  #1057081 31-May-2014 14:21
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clinty: Fine print warning:

Only for plans that are CURRENTLY on sale 

help.vodafone.co.nz/app/answers/detail/a_id/22042

not on older or grandfathered plans

Clint


I'm disappointed to see that customers on "old" on account plans miss out. Not sure why we long-time Vodafone customers should get less benefits than the newest customers on the latest plans. We've been loyal to Vodafone for so long and are happy with the plan we're on. Sadly we are not rewarded for our loyalty (sniff!).

If new customers make just one short  (less than 1 minute) call per day then perhaps $5 would be a lot to pay.

ajobbins
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  #1057097 31-May-2014 15:11
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geek4me: I'm disappointed to see that customers on "old" on account plans miss out. Not sure why we long-time Vodafone customers should get less benefits than the newest customers on the latest plans. We've been loyal to Vodafone for so long and are happy with the plan we're on. Sadly we are not rewarded for our loyalty (sniff!).

If new customers make just one short  (less than 1 minute) call per day then perhaps $5 would be a lot to pay.


For the first year or so after Vodafone AU launched it was limited to certain plans only. Now I believe anyone I post paid can get it, but they only opened it up recently.




Twitter: ajobbins


NonprayingMantis
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  #1057100 31-May-2014 15:22
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KieranReid: In response to wellygary, the whole point is that you can roam like you're at home, so the only difference between being in NZ and being in a $5/day roaming country is the $5/day. In NZ you don't use your plan mins to answer an inbound call, same applies in those 17 countries.

You can see how this quickly stacks up as previously it was $1/min to answer an inbound call.

$5 is simply applied when any of the following happens:
Inbound call
Outbound call
SMS sent
Mobile data use

'roam like you are at home'

how does it work for calls you are making?

e.g. if I am roaming in the UK, and make a call back to an NZ mobile,  does that just come out of my normal plan minutes like it would if I was back in NZ?

If I am in the UK, and make a call to a 'local' number (i.e. a UK mobile) does that also come out of my plan minutes, or does that count as an international call that gets added on to my bill as a separate charge.


Coil
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  #1057103 31-May-2014 15:27
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geoffwnz:
andgor: So what about if you travel to a Daily Roaming country for say 3 weeks and all you want is a "small" amount of data to keep your email and OTT messaging apps ticking over?  Can you buy a data angel overseas data pack and use that instead of the Daily Roaming or do you have to use the Daily Roaming ($15 for the data pack vs $105 for daily roaming)?

Yep, I'd like to know the answer to this also.
$5 a day sounds great until you calculate how many days you are away vs just purchasing the data pack.
Going to Oz in August for 4 days, so it'll be $20 vs about the same for a data pack.  However if I was away for longer then it gets way more expensive to roam.


I went to aussie 2 weeks back.

I spent $50 for 500Mb, I spent $20 on texts and $30 on calling. I was there 4 days.
Do the math.


geoffwnz
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  #1057109 31-May-2014 15:40
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TimA:
geoffwnz:
andgor: So what about if you travel to a Daily Roaming country for say 3 weeks and all you want is a "small" amount of data to keep your email and OTT messaging apps ticking over?  Can you buy a data angel overseas data pack and use that instead of the Daily Roaming or do you have to use the Daily Roaming ($15 for the data pack vs $105 for daily roaming)?

Yep, I'd like to know the answer to this also.
$5 a day sounds great until you calculate how many days you are away vs just purchasing the data pack.
Going to Oz in August for 4 days, so it'll be $20 vs about the same for a data pack.  However if I was away for longer then it gets way more expensive to roam.


I went to aussie 2 weeks back.

I spent $50 for 500Mb, I spent $20 on texts and $30 on calling. I was there 4 days.
Do the math.


For your usage, that works out nicely.
Last time I was in Oz for a week I grabbed the $30 data roaming pack and other than that, made a total of 3 texts back to NZ.  So not all usage is the same obviously.  This type of plan would make it more practical to text or call which I previously just didn't bother doing.





sbiddle

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  #1057114 31-May-2014 16:00
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NonprayingMantis:
KieranReid: In response to wellygary, the whole point is that you can roam like you're at home, so the only difference between being in NZ and being in a $5/day roaming country is the $5/day. In NZ you don't use your plan mins to answer an inbound call, same applies in those 17 countries.

You can see how this quickly stacks up as previously it was $1/min to answer an inbound call.

$5 is simply applied when any of the following happens:
Inbound call
Outbound call
SMS sent
Mobile data use

'roam like you are at home'

how does it work for calls you are making?

e.g. if I am roaming in the UK, and make a call back to an NZ mobile,  does that just come out of my normal plan minutes like it would if I was back in NZ?

If I am in the UK, and make a call to a 'local' number (i.e. a UK mobile) does that also come out of my plan minutes, or does that count as an international call that gets added on to my bill as a separate charge.



The T&C explain all of that.

Basically any call within the country you're roaming or back to NZ will use incl mins or be charged at your out of bundle rate if you've used all of them.

Calls to other countries are charged.



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