DNS Unblocking issue, Vodafone VDSL (*Not* the endless spinning streaming issue)

Forums › Vodafone New Zealand › DNS Unblocking issue, Vodafone VDSL (*Not* the endless spinning streaming issue)

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Coil

6270 posts

Uber Geek
+1 received by user: 1949

Trusted

Reply # 1061622 9-Jun-2014 08:41

Hi (everyone)

This is all ADSL correct. Can you pm me your account number. Address and landline number if you have one. I'm only seeking people on ADSL with issues. I can't confirm if there is anything still broken but the examples I can forward on.
Cheers

Demeter

709 posts

Ultimate Geek
+1 received by user: 404

Trusted

Vodafone NZ

Reply # 1061775 9-Jun-2014 13:59

Hi everyone - posting the same response here I posted in the main thread. If you are still having trouble with Netflix and you are Vodafone customer, I would encourage you to lodge a fault ticket with our customer care team. Our network team need individual examples for them to investigate why this is happening to some customers and not others.

Thanks,
Lon

http://community.vodafone.co.nz
onlinecare@vodafone.co.nz

sjaxso

6 posts

Wannabe Geek
+1 received by user: 1

Reply # 1062026 9-Jun-2014 17:58

One person supports this post

Hi All, just an update. Got home from work today and all is working.
I like the idea that vodafone reconfigured all their systems due to my complaining but who knows!

Let's hope it stays fixed. Sorry I don't have any advice for people coming to this thread.

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