I had the same issue and suffered quite a slow download and upload speed. It took me a while but after staying persistent I finally got my service provider to arrange for a tech to come back to my apartment and install a master filter. I am now getting a much better speed. It made a big difference in my case and a master filter was required by my service provider but the Chorus tech I got was too lazy to install it and told me before arriving that I wouldn't be getting one. It's sad when they try to pull fast ones like this. In some cases though, I believe a master filter is not always necessary.
My VDSL install Chorus guy was pretty cool. Suggested they were supposed to be running Cat 6 between the master splitter/filter and the modem outlet. In my case he tapped into my existing Cat 5e run to the modem to avoid climbing about in my genuinely nasty cramped roof space. A new VDSL rated splitter was installed to replace the older ADSL splitter that had failed previously anyway. All on a Vodafone install by the way.
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly
to your computer or smartphone by using a feed reader.
Trusted
Chorus
ID Verified
