Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

31 posts

+1 received by user: 2

Topic # 150456 23-Jul-2014 16:34
Send private message

I've been using a smart DNS service for 10 months and it's never really worked properly. I was originally on Vodafone ADSL, but upgraded to VDSL.

The issue I'm getting is as follows.
Websites fail to load images and style sheets, including but not exclusively BBC iPlayer and Netflix.

I did some investigation and discovered that some of the response to http get requests are taking exactly 40 second and the payload always contains only

For example one request was for a jpg image, but the response took 40 Second and the payload was so the browser would just display a failed image icon.

This problem is also affecting the on demand apps on my tablet and smart TV. BBC iPlayer app gets stuck loading or loads but thumbnails fail to load.

What I'd like to know, is if anyone else has experienced the same issue, or better still has been able to resolve it.


Create new topic
8020 posts

Uber Geek
+1 received by user: 386


  Reply # 1094345 23-Jul-2014 16:40
Send private message

Vodafone use quite aggressive transparent caching proxies, normally this is a good thing as it increases performance but can be trouble when you are not using their DNS servers.

Refer to these threads regarding Netflix and UnblockUS which are probably the same issue you are having:

Have you looked at using a VPN/tunnel instead of a smart DNS changer?

31 posts

+1 received by user: 2

  Reply # 1094386 23-Jul-2014 17:50
Send private message

Unotelly have said they aren't aware of any issues with packet delay with any of their new Zealand customers, and have therefore not been any help. I'm in the process of trying to get added to the Vodafone proxy bypass list to see if this helps.

I've avoided vpns because I want to be able to use my smart TV. I have used vpns in the past but have experienced bandwidth issues.


31 posts

+1 received by user: 2

  Reply # 1157245 18-Oct-2014 07:19
Send private message

I've been working with Vodafone on this issue and we haven proved that the issue is indeed with the Vodafone transparent proxy. I was given a proxy bypass address and everything worked great, no issues at all. Went back on the standard Vodafone address and stated having issues again.

I've also verified that the issue exists on all of Vodafone network including ADSL, VDSL, Ultra fast fibre and the old Telstra clear network.

If you are with Vodafone, the only way to escape the issue is to negotiate a static proxy bypass address or move to a different provider.

558 posts

Ultimate Geek
+1 received by user: 110

  Reply # 1158056 19-Oct-2014 20:25
Send private message

pominnz:If you are with Vodafone, the only way to escape the issue is to negotiate a static proxy bypass address or move to a different provider.

Now you've done it - everyone here is going want to use the static proxy bypass address now :)

BDFL - Memuneh
59413 posts

Uber Geek
+1 received by user: 10624

Lifetime subscriber

  Reply # 1158058 19-Oct-2014 20:28
Send private message

We all know Vodafone proxy causes problems - but interesting to see you are having this much. We use a smart DNS service here and stream Hulu, Netflix, Amazon VOD and never had a problem.

Having said that I was told Vodafone was working on their proxy and things should be working better soon - although the "soon" keeps moving...

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21

Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53

$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27

Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02

Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15

Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37

Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59

Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42

New Chief Technology Officer role created
Posted 19-Dec-2017 22:18

All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54

How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52

NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46

Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52

New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47

Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.