Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7
1533 posts

Uber Geek
+1 received by user: 234

Subscriber

  Reply # 1119308 1-Sep-2014 08:46
Send private message

Quickymart, I just dont understand your rational.  It is not sold as "Theoretically capable of going up to 130/10 Mbps", people quite rightly expect to get what they pay for, under-promise and over deliver.  If they cant provide the speed to achieve what they advertise why do they not proportionally reduce the premium price we pay of having the faster speed?

558 posts

Ultimate Geek
+1 received by user: 110


  Reply # 1119328 1-Sep-2014 09:06
Send private message

itxtme: Quickymart, I just dont understand your rational.  It is not sold as "Theoretically capable of going up to 130/10 Mbps", people quite rightly expect to get what they pay for, under-promise and over deliver.  If they cant provide the speed to achieve what they advertise why do they not proportionally reduce the premium price we pay of having the faster speed?


Actually it is sold as that - see the "Things to know":

Stated speeds are based on theoretical maximums. Your actual broadband speed will vary depending on a number of factors including NZ and overseas networks, your modem and computer technology including wifi capability, internal home wiring, other environmental factors, and how many other people are using it at the time. Uploads and downloads count towards your monthly allowance.


The technology can achieve the speed and probably does in a lot of cases - just not currently for certain nodes by the sounds due to congestion issues or something similar.

 
 
 
 


784 posts

Ultimate Geek
+1 received by user: 103
Inactive user


  Reply # 1119453 1-Sep-2014 11:23
Send private message

quickymart: I'm merely pointing out they don't get anywhere near what you get (Tim in Outram, for example). You seem to think it's a "guaranteed" speed - but (as sbiddle points out) it's anything up to 130 MB/s. If you want a guaranteed 130 MB/s, you need to pay a premium for such a service.
Does it really matter that much if you're getting 90MB/s as opposed to 130MB/s?


A few months ago VF increased the speed from 100 to 130.

If a speed in the 90's is acceptable then VF has breached fair trading.


'That VDSL Cat'
6987 posts

Uber Geek
+1 received by user: 1359

Trusted
Spark
Subscriber

  Reply # 1119455 1-Sep-2014 11:30
Send private message

TimA:
@Hio77, Yes it happened to you. Its happening to me. All those Mb/s your Mt Albert link stole off my Takapuna to Whenuapai.
https://i.imgur.com/9pzdVd1.png


well you know, cant let your connection be actually decent.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


558 posts

Ultimate Geek
+1 received by user: 110


  Reply # 1119459 1-Sep-2014 11:34
Send private message

mattbush: If a speed in the 90's is acceptable then VF has breached fair trading.


Based on the information provided on the website (my previous post) then I don't think VF could be seen to breaching the fair trading act. If they'd hidden the information away or not disclosed it then that'd be a different story...

5446 posts

Uber Geek
+1 received by user: 1549

Trusted

  Reply # 1119465 1-Sep-2014 11:43
One person supports this post
Send private message

The speed they are getting at 94Mb/s is close to the maximum throughput for a 100Mb/s connection. I bet something is negotiating at 100Mb/s somewhere..
No, Vodafone isnt breachign any act. They never provided a guaranteed speed. They went quite far in explaining what affects speed etc.


If this helps.

 

You acknowledge that statements about the speed of the Services are not guarantees about continuous speed.  Where a download or upload speed is specific, the Services are capable of burstable speeds up to the speed stated.  Where a download or upload speed is described as “Maximum” you will receive the highest speed your broadband connection can deliver.  The actual speed your broadband connection can achieve may depend on a number of things including the condition of your line, the distance from the exchange, the equipment you use (including your computer), the time of day you are connecting and the Internet use by others connected to the network at the same time as you.

 

The integrity or quality of the data or information you send or receive via the Services may be affected or compromised due to the configuration of our network, the use of the internet or the configuration or limitations of your, or your intended recipient’s hardware or other device.  Connection restrictions may apply to some of our broadband plans

3394 posts

Uber Geek
+1 received by user: 653


  Reply # 1119838 1-Sep-2014 18:55
Send private message

mattbush:
quickymart: I'm merely pointing out they don't get anywhere near what you get (Tim in Outram, for example). You seem to think it's a "guaranteed" speed - but (as sbiddle points out) it's anything up to 130 MB/s. If you want a guaranteed 130 MB/s, you need to pay a premium for such a service.
Does it really matter that much if you're getting 90MB/s as opposed to 130MB/s?


A few months ago VF increased the speed from 100 to 130.

If a speed in the 90's is acceptable then VF has breached fair trading.


See above - no speed is guaranteed, and (even if it is being caused by congestion) they're not exactly sitting back doing nothing about it, are they?

784 posts

Ultimate Geek
+1 received by user: 103
Inactive user


  Reply # 1119884 1-Sep-2014 19:40
Send private message

Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1119890 1-Sep-2014 19:50
Send private message

mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?


Which server did you test to?

825 posts

Ultimate Geek
+1 received by user: 543

Trusted

  Reply # 1119905 1-Sep-2014 19:50
One person supports this post
Send private message

mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?


You're getting well above the next tier down which is 50/2 so even if there are network issues causing this you're still getting the faster speeds you're paying for.

Have you rung the call center and logged a fault with the technical team?

784 posts

Ultimate Geek
+1 received by user: 103
Inactive user


  Reply # 1119970 1-Sep-2014 21:11
Send private message

Andib:
mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?


You're getting well above the next tier down which is 50/2 so even if there are network issues causing this you're still getting the faster speeds you're paying for.

Have you rung the call center and logged a fault with the technical team?


I am on 130 plan lol

and using VF tester


3394 posts

Uber Geek
+1 received by user: 653


  Reply # 1119972 1-Sep-2014 21:13
One person supports this post
Send private message

mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?

That figure is well within SLA for a residential cable connection.

What can you not do at 80Mb/s that you can only do at 130Mb/s?

892 posts

Ultimate Geek
+1 received by user: 383

Trusted
Subscriber

  Reply # 1120680 2-Sep-2014 18:14
One person supports this post
Send private message

quickymart:
mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?

That figure is well within SLA for a residential cable connection.

What can you not do at 80Mb/s that you can only do at 130Mb/s?


Download a file at ~16MB/sec. Nuff said...

Brumfondl





5446 posts

Uber Geek
+1 received by user: 1549

Trusted

  Reply # 1120691 2-Sep-2014 18:24
Send private message

Brumfondl:
quickymart:
mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?

That figure is well within SLA for a residential cable connection.

What can you not do at 80Mb/s that you can only do at 130Mb/s?


Download a file at ~16MB/sec. Nuff said...

Brumfondl



Provide an example of contest distribution service that will supply at that speed apart from speedtest.net....

5446 posts

Uber Geek
+1 received by user: 1549

Trusted

  Reply # 1120692 2-Sep-2014 18:25
One person supports this post
Send private message

mattbush:
Andib:
mattbush: Tonight its


Last Result:
Download Speed: 80634 kbps (10079.3 KB/sec transfer rate)
Upload Speed: 9797 kbps (1224.6 KB/sec transfer rate)
9/1/2014 7:39:24 PM

This OK as well?


You're getting well above the next tier down which is 50/2 so even if there are network issues causing this you're still getting the faster speeds you're paying for.

Have you rung the call center and logged a fault with the technical team?


I am on 130 plan lol

and using VF tester



What about the fault ticket?
Have you logged it?

1 | 2 | 3 | 4 | 5 | 6 | 7
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41


Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32


New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.