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6615 posts

Uber Geek
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  #1123104 6-Sep-2014 13:42
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Its been ~ 72 hours since the ticket was opened, Still dont see speed test results attached, To confirm did you send any in?

784 posts

Ultimate Geek
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  #1123123 6-Sep-2014 14:11
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Yes I sent the data in Thursday I believe and had the automated response.

 
 
 
 


784 posts

Ultimate Geek
Inactive user


  #1128917 15-Sep-2014 11:32
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Is it correct that VF have downgraded from 130 to 100?

jeez

563 posts

Ultimate Geek


  #1128935 15-Sep-2014 11:53
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mattbush: Is it correct that VF have downgraded from 130 to 100?

jeez


That does seem odd as I haven't seen any advertising of the fact and the website has just silently updated itself... (To be fair I wasn't on 130 but then I'm guessing from your question you haven't had anything either)

Taking a look at http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=152042&page_no=1#1128819 I'm guessing they are possibly restructuring it to be 50/100/200 like the new Fibre plans seem to be....





192 posts

Master Geek


  #1130694 17-Sep-2014 14:03
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mattbush: Is it correct that VF have downgraded from 130 to 100?

jeez


Found this on the website under "things to know":

Fastest (cable):
Ultra Fast 50 – up to 50 Mbps download, 2 Mbps upload
Ultra Fast Cable 100/10 – up to 100 Mbps download, 10 Mbps upload (Available to new customers from 9 September 2014

So - have Ultra Fast Cable 130/10 customers been downgraded to 100Mbps by stealth (as shown by our degraded speedtests over the past weeks) or is it really only the new cable customers?

1664 posts

Uber Geek

Trusted

  #1130703 17-Sep-2014 14:15

Skillie:
mattbush: Is it correct that VF have downgraded from 130 to 100?

jeez


Found this on the website under "things to know":

Fastest (cable):
Ultra Fast 50 – up to 50 Mbps download, 2 Mbps upload
Ultra Fast Cable 100/10 – up to 100 Mbps download, 10 Mbps upload (Available to new customers from 9 September 2014

So - have Ultra Fast Cable 130/10 customers been downgraded to 100Mbps by stealth (as shown by our degraded speedtests over the past weeks) or is it really only the new cable customers?


It is only new customers, or folks changing plans. Everyone who is on 130/10 stays on 130/10 (Unless they move house).

Faster cable speeds are coming in the future.




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


19282 posts

Uber Geek
Inactive user


  #1130753 17-Sep-2014 15:14
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As @NikT has pointed out upgrade work on the cable (HFC) network is on going to provide better performance across all plans at peak time and in general, Was speaking to our network performance manager yesterday

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