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Topic # 150649 29-Jul-2014 16:18
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For the last few months my 'My Vodafone' widget has not worked :(

The app itself works well and is very useful but the widget just says 'There is no data available for this connection'

I have removed it and put it back, I've uninstalled the app and reinstalled it, I've tried do a handstand and still nothing

Is this a common problem or just me?

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  Reply # 1097988 29-Jul-2014 16:24
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Have you installed todays update?



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Ultimate Geek
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  Reply # 1097990 29-Jul-2014 16:26
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Yep, I had high hopes when I saw that update... but no luck

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  Reply # 1097995 29-Jul-2014 16:37
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Can you provide a bit more information?
What model phone? Android version? Are you rooted? Custom rom?

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  Reply # 1097998 29-Jul-2014 16:40
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Have you cleared App data cache?

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  Reply # 1098005 29-Jul-2014 17:03
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Is this what you're getting? (Using a S5 with different Launcher, Although I do recall having this issue on my nexus but never really though anything of it)





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Ultimate Geek
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  Reply # 1098339 30-Jul-2014 08:48
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Yes that's it

Galaxy S5 4.4.2 Stock - No root

Cleared app data, and signed in to app again

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  Reply # 1098356 30-Jul-2014 09:06
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Yes I have same issue too. I am on Note 3, stock ROM, red share plan.





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  Reply # 1098402 30-Jul-2014 09:50

Hi folks,

 Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones




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Ultimate Geek
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  Reply # 1098535 30-Jul-2014 12:30
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NikT: Hi folks,

 Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)


No trouble, it's useful when it works, and not the end of the world when it doesn't :)



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Ultimate Geek
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  Reply # 1146465 3-Oct-2014 11:47
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NikT: Hi folks,

 Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)


Hey NikT, how's this fix coming. Widget is still not working :(

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  Reply # 1146481 3-Oct-2014 11:53

sittingduckz:
NikT: Hi folks,

 Have had a word with the app dev team recently, and they're aware of an issue with the widget - will check for an ETA on a fix. Sorry for the trouble! :)


Hey NikT, how's this fix coming. Widget is still not working :(


The team is aware & it's to be worked on in a future release, not sure of the ETA on that though as there are a few other features in the roadmap to tackle first. Sorry about that. :(




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones




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Ultimate Geek
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  Reply # 1742679 17-Mar-2017 12:55
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Hey,

 

Guess what, my Vodafone widget is still not working... Oct 2014 LOL

 

Is there something wrong with my account or is it still a widget issue?

 

It would be really nice to have as a quick glance reference :)


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  Reply # 1742695 17-Mar-2017 13:12
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Which version are you running (app/Android)





Channel Manager, Help & Support @ Vodafone NZ




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Ultimate Geek
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  Reply # 1742697 17-Mar-2017 13:15
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I've had a couple of phones since my original post... hasn't worked on any.

 

Galaxy S7 edge

 

Nougat 7.0

 

I've cleared data... uninstalled and reinstalled... factory reset... nothing works :(


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