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johnr: This seems to be a issue on the Chorus side not Vodafone, See Snap thread
http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=154574
nbroad:johnr: This seems to be a issue on the Chorus side not Vodafone, See Snap thread
http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=154574
Reminds me of the radio ad for our local ISP... Palmerstonians will know it "not my problem".
So I can refer back to your statement in future comms with your people?
Considering the end customer cannot talk with Chorus directly, should I be expecting a call from my ISP to let me know that an issue has been confirmed and what the next steps are?
I have been aware of this issue for 2 months now and provided all the evidence and all I have been told is "please reboot your modem".
I was even asked by a Vodafone employee to walk up and down my street, knock on my neighbours doors and ask them if they were having the same problem.
Just a little frustrating.
Cheers.
johnr:
If the speed meets or exceeds the regulated speeds / requirements set out by the comcom is it actually a fault?
nbroad:johnr:
If the speed meets or exceeds the regulated speeds / requirements set out by the comcom is it actually a fault?
Are you trying to say that I should not have logged this as a fault?
If Vodafone advertise fast and reliable broadband, is that actually false advertising?
johnr:nbroad:johnr:
If the speed meets or exceeds the regulated speeds / requirements set out by the comcom is it actually a fault?
Are you trying to say that I should not have logged this as a fault?
If Vodafone advertise fast and reliable broadband, is that actually false advertising?
Ask that to the customers connected to congested Conklins cabinets and remember internet speed is regulated in NZ by the comcom
johnr:nbroad:johnr:
If the speed meets or exceeds the regulated speeds / requirements set out by the comcom is it actually a fault?
Are you trying to say that I should not have logged this as a fault?
If Vodafone advertise fast and reliable broadband, is that actually false advertising?
Ask that to the customers connected to congested Conklins cabinets and remember internet speed is regulated in NZ by the comcom
It's okay, the Conklin's are only a temporary measure, remember?
Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.
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