Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
19282 posts

Uber Geek
Inactive user


#1177775 18-Nov-2014 09:43
Send private message

toejam316:
johnr:
nbroad:
johnr: 
If the speed meets or exceeds the regulated speeds / requirements set out by the comcom is it actually a fault?


Are you trying to say that I should not have logged this as a fault?
If Vodafone advertise fast and reliable broadband, is that actually false advertising?


Ask that to the customers connected to congested Conklins cabinets and remember internet speed is regulated in NZ by the comcom

It's okay, the Conklin's are only a temporary measure, remember?


Temporary are you kidding?

15 posts

Geek


  #1183705 26-Nov-2014 23:26
Send private message

It would seem like this issue everyones had resolved hasn't been resolved with Spark. Even after calling them multiple times about the issue. But it's getting worse. All Calm till around 6pm up until 11pm. Unless Chorus are still working on the issue, it doesn't look like Spark has change it's route to improve congestion issue. I'm also in Palmerston North.



I use WTFAST to get the best Ping I can but it doesn't really help looking at the graph. The Yellow drops in the graph at the end is what the Ping should be which that drop happened around 11:15pm. Then randomly went back up again when Peak time is supposed to be over.

This issue has occurred ever since it was brought up the first time on these Forums.

 
 
 
 


/dev/null
9152 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #1183707 26-Nov-2014 23:48
Send private message

Srap: It would seem like this issue everyones had resolved hasn't been resolved with Spark. Even after calling them multiple times about the issue. But it's getting worse. All Calm till around 6pm up until 11pm. Unless Chorus are still working on the issue, it doesn't look like Spark has change it's route to improve congestion issue. I'm also in Palmerston North.



I use WTFAST to get the best Ping I can but it doesn't really help looking at the graph. The Yellow drops in the graph at the end is what the Ping should be which that drop happened around 11:15pm. Then randomly went back up again when Peak time is supposed to be over.

This issue has occurred ever since it was brought up the first time on these Forums.


This also depends on what cabinet you're connected to - it could be unrelated (for example if you're on an ASAM) - if you have a sync on ADSL2+ or are in a VDSL area then your issue is more than likely the Chorus handovers like what has been explained by Barry otherwise your issue is just standard cabinet congestion and this won't be resolved without a cabinet upgrade by Chorus.






239 posts

Master Geek


  #1184005 27-Nov-2014 12:50
Send private message

My connection is "fixed" but around 10am on Tuesday this week, something changed.

Latency to all of my test targets jumped up, and has stayed that way.
I know it is only a 13 ms jump but that is a 62% increase in latency.
I am hoping it is just a temporary measure or change in routing while work is ongoing in the background to permanently resolve the issues.

Would anyone from Vodafone care to comment on this latest change?





Cheers,
Nigel

'That VDSL Cat'
11902 posts

Uber Geek

Trusted
Spark
Subscriber

  #1184008 27-Nov-2014 12:52
Send private message

Possibility you were moved to a different POP? or Interleaving settings were changed? 




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 




239 posts

Master Geek


  #1184014 27-Nov-2014 13:03
Send private message

hio77: Possibility you were moved to a different POP? or Interleaving settings were changed? 


Good ideas - I've always had interleaving off so I'll check when I get home to see if this has changed without my knowledge.

Regarding the POP change - I still take the same route, but to ppnzwtc01 is where the latency has jumped up 12-13 ms.

Are traceroute a very good indication of where your POP is, or is it all transparent?

before:

 

HOST: pabx.localnet               Loss%   Snt   Last   Avg  Best  Wrst StDev

 

     

  1. mt-rb750gl.localnet           0.0%    10    0.2   0.3   0.2   0.4   0.0
  2. 118-92-175-254.dsl.dyn.ihug.  0.0%    10    9.0   8.6   7.9   9.5   0.5
  3. gi0-2-0-3.ppnzwtc01.wlg.vf.n  0.0%    10   11.8  11.3  10.7  11.8   0.4
  4. gi0-2-0-3.ppnzwtc02.wlg.vf.n  0.0%    10   11.2  11.1  10.7  11.4   0.2

 



After:


HOST: pabx.localnet Loss% Snt Last Avg Best Wrst StDev
1. mt-rb750gl.localnet 0.0% 20 0.3 0.3 0.3 0.6 0.1
2. 118-92-171-254.dsl.dyn.ihug. 0.0% 20 7.9 10.3 7.5 48.4 9.0
3. gi0-2-0-3.ppnzwtc01.wlg.vf.n 0.0% 20 23.6 23.9 23.3 24.8 0.4
4. gi0-2-0-3.ppnzwtc02.wlg.vf.n 0.0% 20 22.5 23.4 22.5 24.3 0.5




239 posts

Master Geek


  #1185519 29-Nov-2014 17:39
Send private message

Interleaving is still off, so it's not that.

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

COVID-19: new charitable initiative to fund remote monitoring for at-risk patients
Posted 2-Apr-2020 11:07


Huawei introduces the P40 Series of Android-based smartphones
Posted 31-Mar-2020 17:03


Samsung Galaxy Z Flip now available for pre-order in New Zealand
Posted 31-Mar-2020 16:39


New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35


New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11


D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32


Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59


OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54


D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00


Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04


Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19


TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48


Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44


Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42


Schneider Electric launches new PDL Pro Series designed specifically for the commercial building market
Posted 5-Mar-2020 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.