geoffwnz:geoffwnz:NikT:kiwifidget: Hmmmm..... I changed my Mini512MB ($10/mth) plan over to Red Share Tablet last week, thinking I could save myself $10/mth. I guess I'll have to wait for my next bill to find out. I suppose worst case scenario, I'm not paying more money but getting extra data on my second device anyway.
It was free for everyone who signed up to Red Share Tablet prior to 01/10, so you should be good to go. Please let us know if that's not the case, we can look into it for you. :)NikT:geoffwnz:
Is there any confirmation either way on this question? If I need to reapply for the same plan I'd like to be able to do it before it rolls over and I have to wait another month for it to kick in.
Looking into this for you now.
The team reckon the increased data allowance is noted as being for all 'new and re-signing customers', although a re-sign seems a little odd for open term plans. I would suggest calling 777 and having a word with the re-sign team to make sure you'll be switched to the new $29 plan (You certainly won't need to go into a contract term or anything silly).
I agree that it seems very odd. But I don't mind "re-signing" for the same plan. :-)
And in the latest update to this ongoing attempt to move to the current version of the plan...
Having wandered in to the Lambton Quay store it turns out that there isn't any way for them to actually move me from the previous $29 open term plan to the current one.
They also were confused as to why all the other plans automatically updated the people on them to the new limits but this one did not.
Now awaiting some sort of response from an email sent by the staff member to get this looked at. Was given a heads up that she couldn't guarantee that it'd be done within one billing period.
Now, I have 6 days left in this billing period.
I first enquired about this last billing period and was advised to wait for the roll over and see if it updated (a reasonable request) which it didn't. So I shall be somewhat disappointed if I have to wait yet another month for this to get sorted. On the open term plans I am effectively "re-signing" each month so if nothing else, this should automatically update on a new billing month which I think would be fair and reasonable.
If nothing else, why is it so seemingly hard to get the plan updated?
How did you get on with this, Im also on a $29 On Account plan no term and haven't seen the data increase either.