Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
1419 posts

Uber Geek
+1 received by user: 269

Subscriber

  Reply # 1135034 23-Sep-2014 22:12
Send private message

notna:
richms: So what was the problem after all that 6 days?


They would not tell me, only that it was maintenance/and or upgrades to the network. 


I wonder if it was the same problem my parents had a while ago where it wouldn't get onto the network because of some issue with the account itself - something to with synchronising the account information and some other server but in the end it all was fixed up. Regarding tech support - in an ideal world all call centre should be cross trained to not only deal with mobile issues but also internet connection issues too.




Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone Xs Max 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, YouTube Premium, Wordpress, Skinny

 


6440 posts

Uber Geek
+1 received by user: 2060

Trusted

  Reply # 1135039 23-Sep-2014 22:19
Send private message

kawaii:
notna:
richms: So what was the problem after all that 6 days?


They would not tell me, only that it was maintenance/and or upgrades to the network. 


I wonder if it was the same problem my parents had a while ago where it wouldn't get onto the network because of some issue with the account itself - something to with synchronising the account information and some other server but in the end it all was fixed up. Regarding tech support - in an ideal world all call centre should be cross trained to not only deal with mobile issues but also internet connection issues too.


Sometimes the servers will get out of sync. There is a button called, Sync LDAP servers that works magic. 




 


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.