International issues, 6/10/14

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4 posts

Wannabe Geek

#1149038 7-Oct-2014 11:58

I've had trouble all morning loading Web pages from both national and international websites. Seems like my Internet is completely gone now.

From Lower Hutt

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xpd

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#1149044 7-Oct-2014 12:06

Im starting to have issues again at work, having to refresh pages to get them to render correctly or to show me anything at all...

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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Paparangi

166 posts

Master Geek

#1149063 7-Oct-2014 12:15

And now I can't use it at all. 15 refreshes just to load this page. National pages affected as bad as international now.

StevieT

702 posts

Ultimate Geek

#1149074 7-Oct-2014 12:27

I posted the following in this thread last night: http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=153730

I am also experiencing issues loading Geekzone. The homepage loads fine, but going to the forum list I get a timeout error. Sometimes the forum list loads, and I click on the Vodafone forum. But now, loading two threads resulted in timeout errors. A refresh made them load, but it certainly took longer than usual.

I'm on cable in the Hutt Valley. My connection to the laptop is via wireless. Just so you know, I'm using Unblock-US DNS servers on my laptop (not set in router).

I've also noticed www.nzherald.co.nz taking a while to load, and get timeout error for the ad at the top of the homepage.

http://img.photobucket.com/albums/v608/steviet/error_zps3167e015.jpg

(Tried posting this before, but got a timeout error.)

EDIT: I've noticed my internet speed was slower than normal for a while now. I don't know whether it is because I'm using an older WLAN driver (it simply won't update to the latest version released by Samsung [however Windows Update says the one I have installed (dating to 2011) is the latest]), or what. But Facebook, Gmail, for example, every so often loads so slow. I can only describe it as disgusting.

nzjez

52 posts

Master Geek

#1149085 7-Oct-2014 12:43

Im in Christchurch and its bad, johnr that must have been a huge spade to damage the network that bad.

PeDa

14 posts

Geek

#1149094 7-Oct-2014 12:50

Same issue - started yesterday as far as I recall. Telsta cable (Vodafone) in Wilton Wellington.
Specific sites in US (?) just hang.

My example one is forum.civicrm.org

As soon as i flick to use my iphone as modem/personal hotspot everything fires fine. Flick back to cable and sooo damn slow.

Called vodafone - 30 mins later spoke to someone - who said 'oh we can't help as your account is with telstra team)

And offered to put me through

40 mins later still listening to reasonable nz music but damn this is annoying.

How can we get some more public attention on this so vodafone listen?

I remember having these types of issues with telstra a few years ago. Wow just found my old ticket. Same sites even!!

(indenting not working)
Response (TelstraClear Cable Technician) 10/09/2010 01.49 PM Hello Peter, It has come to my attention there was a problem with our international
carrier, this would have caused disruptions with you accessing this website. We have since fixed this issue could you please try again. I apologise for any
inconvenience. wow - 77 mins I am speaking to someone.

Back to today. They are going to "escalate it" (holds breath - not)

They want me to send them the traceroute (mac via terminal) or tracert and pathping (PC - don't ask me)

I said that others were on forum complaining and asked how could i get others to similarly provide info to help Clear (or whoever) understand the issue he suggested you do your own traceroute and add info here, and i will link this thread in my ticket with them - which may get us all nowhere but you know ... it may help.

(oh the irony that this page keeps timing out when i try to edit this post)

Poll

340 posts

Ultimate Geek

#1149115 7-Oct-2014 13:11

Having trouble here in Christchurch too, Spreydon for Suburb, DNS settings from what I recall taken from Freitasm's post, can confirm when home.
Speedtest's run just fine but International web browsing is 50/50 and gaming i've had pings of up to 20 seconds in game with U.S. server where I usually sit around 250-300

StevieT

702 posts

Ultimate Geek

#1149125 7-Oct-2014 13:31

http://www.forbes.com/sites/morganbrennan/2012/04/14/an-87-million-newport-coast-mansion-heads-to-bankruptcy-auction/ simply won't load.

The tracert to www.forbes.com is:
Tracing route to www.forbes.com [63.240.4.179]
over a maximum of 30 hops:

1     1 ms     1 ms     2 ms 192.168.1.1
2     *        *        *     Request timed out.
3   679 ms   704 ms   807 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4    22 ms    18 ms    19 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5    20 ms    20 ms    19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6    22 ms    54 ms    22 ms unknown.telstraglobal.net [134.159.174.41]
7   155 ms   146 ms   156 ms i-0-0-4-1.tlot-core01.bx.telstraglobal.net [202.84.142.106]
8   175 ms   186 ms   179 ms i-0-1-0-0.eqnx-core01.bi.telstraglobal.net [202.84.144.202]
9   176 ms   177 ms   184 ms i-0-4-0-6.eqnx03.bi.telstraglobal.net [202.40.149.78]
10   175 ms   178 ms   178 ms sl-st50-sj-.sprintlink.net [144.223.242.113]
11   188 ms   182 ms   179 ms sl-st31-sj-.sprintlink.net [144.232.0.183]
12   181 ms   177 ms   176 ms 144.232.1.70
13   216 ms   230 ms   218 ms cr1.sffca.ip.att.net [12.122.200.10]
14   216 ms   230 ms   215 ms cr1.cgcil.ip.att.net [12.122.4.122]
15   223 ms   221 ms   225 ms cr2.cgcil.ip.att.net [12.122.2.54]
16   243 ms   214 ms   219 ms cr1.n54ny.ip.att.net [12.122.1.1]
17   214 ms   215 ms   359 ms 12.122.131.201
18   219 ms   219 ms   218 ms 12.122.251.246
19   217 ms   221 ms   219 ms mdf017c7613r0001-tge-12-1.nyc2.attens.net [63.240.24.86]
20   225 ms   214 ms   215 ms 199.106.211.99
21   223 ms   213 ms   214 ms www.forbes.com [63.240.4.179]

Trace complete.

Done over wireless.

johnr

19282 posts

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#1149138 7-Oct-2014 13:42

Update issue sould be sorted by 3:30pm

MikeB4

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#1149145 7-Oct-2014 13:52

johnr: Update issue sould be sorted by 3:30pm

Thanks for the update..appreciated

johnr

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#1149146 7-Oct-2014 13:53

KiwiNZ:
johnr: Update issue sould be sorted by 3:30pm

Thanks for the update..appreciated

3:30 to 4:00pm today

freitasm

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#1149168 7-Oct-2014 14:29

Thanks for the update. Wife tells me service is completely down in Johnsonville now.

My technology disclosure

langers1972

1039 posts

Uber Geek

#1149184 7-Oct-2014 14:39

Same here in Kapiti, no internet connection at all

Distorter

219 posts

Master Geek

#1149210 7-Oct-2014 15:15

Johnr, are you able to tell us what the problem is?

LifeSteala

88 posts

Master Geek

#1149230 7-Oct-2014 15:47

Hey,
I called the call centre about this issue and heard that there was an issue. I will still post it here as well to put it out there..

I'm also experiencing a lot of issues accessing quite a few international sites. It sometimes loads, sometimes it does not. Most times it says page can't be displayed...

I'm in the Hutt Valley of Wellington.

My DNS servers are:
203.97.78.43
203.97.78.44

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