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19282 posts

Uber Geek
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  #1159569 21-Oct-2014 20:38
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chrispchikin: This is exactly what happened to me when VF moved me from the 30/10 to the 100/20 plan a few weeks ago.

I believe it was resolved at a Chorus level, but not by a simple profile rebuild.


They enable Multicast again but a simple plan change should not remove it to begin with

126 posts

Master Geek


  #1159624 21-Oct-2014 21:14
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The first time they changed the plan all of our services were cut off, had to rebuild the profile to get internet working again, took another 2 weeks to get TV service restored after that.

So not just a simple traffic shaping profile change it seems?

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