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  # 1170860 7-Nov-2014 13:50
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ckc:
johnr: Last night was planned upgrade work on the Cable (HFC) network this was posted up on the Vodafone NZ community,


Is there any hope that VF might share what the upgrade work is all about? I know they like to keep customers in the dark until the last possible moment, but upgrades are upgrades, and that's the kind of stuff customers might want to know about.

Of course, if the upgrades don't affect the service in any meaningful manner that's tangible for customers - so if they're not related to speed or obvious service quality - then calling them upgrades is a bit of a misdirect, and at the end of the process they'll have a bunch of customers wondering what happened to these ethereal upgrades they lost service over.


Capacity and speeds at peak times, including faster cable speed tiers in the future. :)




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


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  # 1170861 7-Nov-2014 13:51
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NikT:
ckc:
johnr: Last night was planned upgrade work on the Cable (HFC) network this was posted up on the Vodafone NZ community,


Is there any hope that VF might share what the upgrade work is all about? I know they like to keep customers in the dark until the last possible moment, but upgrades are upgrades, and that's the kind of stuff customers might want to know about.

Of course, if the upgrades don't affect the service in any meaningful manner that's tangible for customers - so if they're not related to speed or obvious service quality - then calling them upgrades is a bit of a misdirect, and at the end of the process they'll have a bunch of customers wondering what happened to these ethereal upgrades they lost service over.


Capacity and speeds at peak times, including faster cable speed tiers in the future. :)


Nice




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


 
 
 
 


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  # 1170947 7-Nov-2014 15:35
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NikT:  Capacity and speeds at peak times, including faster cable speed tiers in the future. :)


Yes please smile




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