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cranz
675 posts

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  #84669 31-Aug-2007 14:44

You can not do that either Mikal, a Vodafone Prepay Number ported to Telecom (PP or OA) can only be ported back to Vodafone Prepay. But this is now getting off topic.

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cranz
675 posts

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  #84900 2-Sep-2007 14:45

http://www.vodafone.co.nz/personal/plans-services/plans/bestmates.jsp

Looks like BestMate for OA includes PXT

BestMates are great. And with BestMates on You Choose you can talk, TXT, PXT and video call up to 3 numbers on the Vodafone network, from within NZ, as much as you like, 24/7

ninjabear
460 posts

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  #84923 2-Sep-2007 18:14
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let's advertise the new plans on the website yet but when people call we'll just say you can't sign up just yet

haha.thats what they said to me.They said I can't join it yet



BrentR
1315 posts

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  #84935 2-Sep-2007 19:15
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ninjabear: let's advertise the new plans on the website yet but when people call we'll just say you can't sign up just yet



haha.thats what they said to me.They said I can't join it yet


Kicks off on the 3rd of September.

c3rn
280 posts

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  #84948 2-Sep-2007 20:40
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ninjabear: let's advertise the new plans on the website yet but when people call we'll just say you can't sign up just yet



haha.thats what they said to me.They said I can't join it yet



less than 12 hours to go... feel free to camp outside your local VF store if you wish. LOL... ok i'm finished being a smart as$ now.

ninjabear
460 posts

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  #84952 2-Sep-2007 21:11
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brad_p:
ninjabear: let's advertise the new plans on the website yet but when people call we'll just say you can't sign up just yet





haha.thats what they said to me.They said I can't join it yet






less than 12 hours to go... feel free to camp outside your local VF store if you wish. LOL... ok i'm finished being a smart as$ now.


haha the vodafone store closest to me is rennovating and won't open until end of september but the next one up is next to mcdonalds so haha yeah maybe i'll go there early in the morning.Depends if i can be bothered

paradoxsm
3000 posts

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  #84954 2-Sep-2007 21:15
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Today I went to transfer to the new "Mega" plan from my base plan (22 months of 24 remaining) and was told no, early termination charges. In the base plan terms and conditions it states:

"You can transfer from a You Choose Base plan to another Vodafone on account plan for no charge at any time, as long as you carry over your remaining contract term"

This means I can get another Vodafone plan like Mega, Choose 60 and just retain the existing plan term (or simply extend the extra 2 months) or does it not? Anyone would think so by reading that.

Also from what I was told, you cannot select any more addons as they are "pre packaged" though I think that might be incorrect.

After all that I think i'll stay with Base-20 for now, at $18 a month, 40 SMS, 60 off peak mins and 20 anytime mins.
Enough to be cheap and handy if I need to use some of it.

Bestmate is nice but I really don't actually see myself using it. I had it on prepay and seldom used it. More a of a tool for special jobs ans stuff where I would just change it over from number to number for cheap calls ($3 a time) but as you cannot manage it using txt since the new system upgrade, it would not easy enough to bother with.



paradoxsm
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  #84956 2-Sep-2007 21:18
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They were available today by the way hence the above post. Full details were in the stores but I was horribly unsuccessful in my attempt to change and was so put off I'm statying on base 20 (and I think for the better anyway, I should really spend my dough on better things.)

cranz
675 posts

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  #84965 2-Sep-2007 22:32

Question
 

How do I buy/cancel/change BestMates on You Choose?

Answer
 

You can buy/cancel/change your BestMates using My Vodafone.  It will take 2 workings days for your request to be actioned.
You can also buy/cancel/change your BestMates by TXT. You can only TXT one command at a time and one BestMate number at a time.

To Buy BestMates TXT 'BUY BESTMATE' & your BestMate's number to 756. e.g
BUY BESTMATE1 <021123456789> to 756
BUY BESTMATE2 <021123456789> to 756
BUY BESTMATE3 <021123456789> to 756

To Cancel/Remove BestMates:
To remove a BestMate just TXT 'REMOVE BESTMATE' & your BestMate's number to 756. e.g
REMOVE BESTMATE <021123456789> to 756

To change BestMates:
To change TXT 'CHG BESTMATE' & yr current BestMate's number & new BestMate's no to 756. e.g
CHG BESTMATE <021123456789> to 756


simon14
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  #84967 2-Sep-2007 22:37
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I signe dup 2 bestmates OA this afternoon, all applied and working!! WooT, waited so long for this!!!

Only prob is now i cant log into the My Vodafone... dunno why.

paradoxsm
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  #84972 2-Sep-2007 23:17
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Yes but is it instant? From what I could see it was a manual process.

The youchoose addons can no longer be managed by text as detailed in the "Pernanent changes" after the system upgrade.

spazz
265 posts

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  #84984 3-Sep-2007 01:53
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I made a txt request for BestMate this afternoon, Vodafone replied back saying the application is being processed and I'll be ready to go on BestMate within two working days, and they'd txt me to let me know when it's all go.. So it seems txt requests are still okay..?




mikal
172 posts

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  #85014 3-Sep-2007 09:24
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in situations like changing something to my account i'll always prefer to talk to someone over the phone or in person.  Make sure I get there name that way if anything screws up, there is some sort of responsibility on the CSR's part not just down to ... oh "computer glitch"

sbiddle
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Biddle Corp
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  #85017 3-Sep-2007 09:37
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spazz: I made a txt request for BestMate this afternoon, Vodafone replied back saying the application is being processed and I'll be ready to go on BestMate within two working days, and they'd txt me to let me know when it's all go.. So it seems txt requests are still okay..?


But for Prepay it's (near) instant when you send in your TXT request. As paradoxsm pointed out as part of the billing upgrade You Choose addons cannot be automatically added or removed using the TXT service.


simon14
1877 posts

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  #85035 3-Sep-2007 10:45
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paradoxsm: Yes but is it instant? From what I could see it was a manual process.

The youchoose addons can no longer be managed by text as detailed in the "Pernanent changes" after the system upgrade.




No it wasn't instant, i got the same text back saying it would be applied in 2 working days.



About an hour later i got a txt asking me to call a number regarding bestmate, i called it and they confirmed that i wanted 2 bestmates. An hour later it was all active and i was using BestMate OA at about 5pm last night on the 2 september.

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