![]() ![]() ![]() ![]() |
|
MichaelNZ:KiwiNZ:
My wife is on 2 Degrees, she would say her experience has been very poor.
Right now I dislike them the least.
KiwiNZ:MichaelNZ:A sad indictment of the industry in NZ.KiwiNZ: My wife is on 2 Degrees, she would say her experience has been very poor.Right now I dislike them the least.
plambrechtsen:KiwiNZ:MichaelNZ:A sad indictment of the industry in NZ.KiwiNZ: My wife is on 2 Degrees, she would say her experience has been very poor.Right now I dislike them the least.
I would say it's fairly typical.
It always amuses me how much people complain that they are being ripped off. Yet when compared to AU we have faster speeds, more nationwide coverage of more people in both the mobile and fixed broadband space.
However then I will see the complaints about why can country x offer unlimited mobile or broadband for $10. To which I say NZ is a country of 4 million or so. When compared to countries like the Netherlands with 16 million living in the size of Canterbury. Size does matter.
KiwiNZ:plambrechtsen:KiwiNZ:MichaelNZ:A sad indictment of the industry in NZ.KiwiNZ: My wife is on 2 Degrees, she would say her experience has been very poor.Right now I dislike them the least.
I would say it's fairly typical.
It always amuses me how much people complain that they are being ripped off. Yet when compared to AU we have faster speeds, more nationwide coverage of more people in both the mobile and fixed broadband space.
However then I will see the complaints about why can country x offer unlimited mobile or broadband for $10. To which I say NZ is a country of 4 million or so. When compared to countries like the Netherlands with 16 million living in the size of Canterbury. Size does matter.
I agree that NZ Telcos and ISP's provide very good product sets and generally for the majority of their customers all goes smoothly without issues, in other words the silent majority. The only reason I left Spark is that UFB was not going to be in my area until circa 2019, VF offer high speed now via cable.
My experiences with both providers has been very good.
"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"
Whatifthespacekeyhadneverbeeninvented?
DarthKermit: The missus spent nearly 90 minutes on hold on the phone to Vodafone tonight (7 Dec) because we couldn't get any internet working, after trying various reboots of laptop and resetting the router. So much for supposedly being available "24 hours a day, 7 days a week". I think it might be a good idea to look for a more reliable ISP that has better customer service. She is going to ring them tomorrow and complain about the false advertising re their availability.
KiwiNZ:DarthKermit: The missus spent nearly 90 minutes on hold on the phone to Vodafone tonight (7 Dec) because we couldn't get any internet working, after trying various reboots of laptop and resetting the router. So much for supposedly being available "24 hours a day, 7 days a week". I think it might be a good idea to look for a more reliable ISP that has better customer service. She is going to ring them tomorrow and complain about the false advertising re their availability.
Their was an outage, it was announced at the start of their IVR.
Whatifthespacekeyhadneverbeeninvented?
DarthKermit:KiwiNZ:DarthKermit: The missus spent nearly 90 minutes on hold on the phone to Vodafone tonight (7 Dec) because we couldn't get any internet working, after trying various reboots of laptop and resetting the router. So much for supposedly being available "24 hours a day, 7 days a week". I think it might be a good idea to look for a more reliable ISP that has better customer service. She is going to ring them tomorrow and complain about the false advertising re their availability.
Their was an outage, it was announced at the start of their IVR.
What does IVR mean?
"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"
DarthKermit:KiwiNZ:DarthKermit: The missus spent nearly 90 minutes on hold on the phone to Vodafone tonight (7 Dec) because we couldn't get any internet working, after trying various reboots of laptop and resetting the router. So much for supposedly being available "24 hours a day, 7 days a week". I think it might be a good idea to look for a more reliable ISP that has better customer service. She is going to ring them tomorrow and complain about the false advertising re their availability.
Their was an outage, it was announced at the start of their IVR.
What does IVR mean?
biggal: do not ring the help desk ( or any 0800 for any other company )
this week as there is a Typhoon in Philippines
and a lot of the call centers are in the Philippines
Whatifthespacekeyhadneverbeeninvented?
Jonski: Reconnection will probably be Monday, but I'm not holding my breath in the slightest. I will let y'all know how it goes (or, more probably, doesn't).
Jon
|
![]() ![]() ![]() ![]() |