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  Reply # 1197620 15-Dec-2014 10:49
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kiwipawl: These plans sound great, but what  I would really like from Vodafone is a timely delivery of my TXT messages.

I sent a text to someone in Raumati South at 1148  this morning and they only recieved it at 1656 this afternoon when they moved out of Raumati South!!!!!!

This is not the first time this has happened.


Yes I have had that issue a number of times - with some even turning up over 24hrs late!





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  Reply # 1197721 15-Dec-2014 13:26
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Geektastic:
kiwipawl: These plans sound great, but what  I would really like from Vodafone is a timely delivery of my TXT messages.

I sent a text to someone in Raumati South at 1148  this morning and they only recieved it at 1656 this afternoon when they moved out of Raumati South!!!!!!

This is not the first time this has happened.


Yes I have had that issue a number of times - with some even turning up over 24hrs late!


Probably best if you guys start a new topic on this as you are going really off topic here.

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  Reply # 1197831 15-Dec-2014 14:56
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Just got a text from Vodafone to let me know about the next time my plan renews i will be on their new  Prepay Carry Over 29 plan





 

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  Reply # 1197839 15-Dec-2014 14:57
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marlinz: Just got a text from Vodafone to let me know about the next time my plan renews i will be on their new  Prepay Carry Over 29 plan


Correct we are moving all customers on ' 19 ' and ' 29 ' to the new carry over plan,

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  Reply # 1201543 21-Dec-2014 16:13
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All I want for Christmas is a $19 or $29 on account carry over plan. Will VF Santa offer these I wonder? Am currently on a retired Easy 20 on account plan for $17.30 which gives $10 broadband discount at home but no data.

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  Reply # 1201545 21-Dec-2014 16:32
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coffeebaron: You just dial your own number to retrieve your voicemail and it will use included minutes instead.


Great little snippet of info - did not know that. Does this work on Spark too?

Edit: Tried it and did not appear to work on Spark prepaid.

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  Reply # 1201548 21-Dec-2014 16:40
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This news is great for overall competition in the market. Hopefully Spark will be induced to follow suit - otherwise there is nothing to bind me to them and I will move to VF soonish. Number portability is our friend.

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  Reply # 1201791 22-Dec-2014 10:11
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My wife is on the $19 smart plan and hasn't had any communication about Carryover




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  Reply # 1201794 22-Dec-2014 10:13
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lokhor: My wife is on the $19 smart plan and hasn't had any communication about Carryover


Cause it's not carry over, They need to be on base plan ' Prepay ' not ' PrepaySmart '

PrepaySmart is a retired base plan

John

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  Reply # 1202153 22-Dec-2014 16:05
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johnr:
lokhor: My wife is on the $19 smart plan and hasn't had any communication about Carryover


Cause it's not carry over, They need to be on base plan ' Prepay ' not ' PrepaySmart '

PrepaySmart is a retired base plan

John


So what is the remedy?




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  Reply # 1202171 22-Dec-2014 16:06
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lokhor:
johnr:
lokhor: My wife is on the $19 smart plan and hasn't had any communication about Carryover


Cause it's not carry over, They need to be on base plan ' Prepay ' not ' PrepaySmart '

PrepaySmart is a retired base plan

John


So what is the remedy?


Change plan if you wish, This can be done in the ' My Vodafone ' App or on the main Vodafone NZ site once logged in

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  Reply # 1202189 22-Dec-2014 16:26
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johnr:
lokhor:
johnr:
lokhor: My wife is on the $19 smart plan and hasn't had any communication about Carryover


Cause it's not carry over, They need to be on base plan ' Prepay ' not ' PrepaySmart '

PrepaySmart is a retired base plan

John


So what is the remedy?


Change plan if you wish, This can be done in the ' My Vodafone ' App or on the main Vodafone NZ site once logged in


Thanks, I switched her to the $29 carryover plan as she always uses more than 512mb data.




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  Reply # 1206817 1-Jan-2015 12:29

johnr:
Yabanize:
johnr:
Yabanize: They still haven't put it on the website?


http://www.vodafone.co.nz/legal/terms-conditions/prepay-19/

Terms and conditions Yes but it's not obvious when you go to the prepay page, and they haven't announced on Facebook or then front page of the website or a TV ad or something yet but I'm sure they will soon


For sure, Valid reason why


What exactly is the reason it's been like 3 weeks now and the website still hasn't been updated...

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  Reply # 1206846 1-Jan-2015 13:28
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Charles01:
johnr:
Yabanize:
johnr:
Yabanize: They still haven't put it on the website?


http://www.vodafone.co.nz/legal/terms-conditions/prepay-19/

Terms and conditions Yes but it's not obvious when you go to the prepay page, and they haven't announced on Facebook or then front page of the website or a TV ad or something yet but I'm sure they will soon


For sure, Valid reason why


What exactly is the reason it's been like 3 weeks now and the website still hasn't been updated...


Makes no difference customers are moved to carryover from 19 and 29 next time they renew

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  Reply # 1207092 2-Jan-2015 10:14
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johnr:
Charles01:
johnr:
Yabanize:
johnr:
Yabanize: They still haven't put it on the website?


http://www.vodafone.co.nz/legal/terms-conditions/prepay-19/

Terms and conditions Yes but it's not obvious when you go to the prepay page, and they haven't announced on Facebook or then front page of the website or a TV ad or something yet but I'm sure they will soon


For sure, Valid reason why


What exactly is the reason it's been like 3 weeks now and the website still hasn't been updated...


Makes no difference customers are moved to carryover from 19 and 29 next time they renew


The difference is VF is missing out on new customers because they're not even telling people it exists!

This was the main advantage 2degrees had

 

Plus existing customers might not know they have it? have you sent them text notifications?

No facebook post either

Surprised you're not shouting it from the roof tops

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