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  Reply # 1215806 16-Jan-2015 08:16
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Sharknet: read every post in this thread http://www.geekzone.co.nz/forums.asp?topicid=147241

then compare it to this thread. Pretty much the same, and you will have the same result as Tim did. nada, zip, nothing.

Move on and find something you can get that provides a better service



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  Reply # 1215808 16-Jan-2015 08:30
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InstallerUFB: I suspect from the comment about phone number being inherited from the previous owners etc that your phone number is 'customer linked' from Glenfield to Helensvile and you are feed from HL/W Cabinet due to your location area.

Linking like this is when a number(a) from one exch (A) is linked through to another exchange(B)  and that numer(a) is then superemposed over an actaul number(b) from the linked to exch(B).  Normaly looking at number(a) it would appear to be 'switched' at exch(A) but would appear on the phone network connected to exch(B).


Forget about my ramblings above as I have just spotted, what Ray explains below, in this case some of the PCM systems in HL/W are feed/Hosted from GLF and some from HL - so that is how you can have a GLF number and your neighbours can have a HL one

So getting back to which exchange/cabinet your physical line is connected to - I have done some quick calulations and WM/G feeds to about 1295 Old North Rd - and HL/W feeds back from 1640 the other way - HL/W also appears to have a fibre feed DSLAM


Ok, thanks for all the help from all of you.

What I (may) have learnt here is:

Don't believe everything you are told or read. (knew that, but hey...)

The Helensville cabinet, HL/W is (possibly) connected to GLF via fibre (Maybe) Someone posted there looks to be a DSLAM in there already.

So I CAN be connected to GLF, not impossible.

No one knows why we were originally connected to the GLF exchange via Helensville

WM/G is closer, possibly feeds to about 1295 ONR, about 800M from us. Is that where the last cable ends from WM/G? (I don't know) It is also a fibre feed to the Waimauku exchange.

The junctions at the top of the property have a heap of unused pairs stuffed in there. Do they go left to WM, or right to HL? No one knows.

I never asked Vodafone to spend money on equipment that is not theirs, but to assist us (and lets face it the rest of the locale) to encourage the cabinet owners to upgrade their equipment. You know, try to provide good value for money for their customers.

Once again, thank you all for your input.





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  Reply # 1215809 16-Jan-2015 08:33
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juha: The Glenfield RAN (Regional Access Node? forgotten what the abbreviation stands for) maybe, but not the actual DSLAM.

If you're on a rural cabinet with the old Conklin DSLAMs that only have one or two 2Mbit/s circuits for backhaul, things ain't gonna shift quickly for you. Ask Chorus if they're planning to upgrade the cabinet, or check if there's a wireless provider operating in the region.


I've been trying, but Chorus wont talk to end users, that is why I have been trying to get Vodafone to help out.



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  Reply # 1215810 16-Jan-2015 08:35
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sharknet:
All we are trying to do is extract value for money from what we have.
Paying for BB and getting something like it is fine, getting sub dial up speed most of the time is not. Our account was transferred from Telstra, and the speeds have progressively gotten slower and slower over the last two years or so.

At least with Telstra we got a "stable" 1-2Meg.



Your provider does NOT influence speed, and changing provider will not change your speed either. Assuming you are infact on a Conklin, 2 years ago it would not have been saturated. With the move to unlimited plans all it takes is 1-2 of your neighbours to decide they want to rotten 24/7 and it'll kill things for everybody else.

Likewise moving between cabinet or having changes made to routing of your cabling simply will never happen.





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  Reply # 1215812 16-Jan-2015 08:36
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Jase2985: Sharknet: read every post in this thread http://www.geekzone.co.nz/forums.asp?topicid=147241

then compare it to this thread. Pretty much the same, and you will have the same result as Tim did. nada, zip, nothing.

Move on and find something you can get that provides a better service


Yup, read that. Also read plenty of instance where there have been upgrades as a result of people "lobbying" their ISP's.

Love to move on, but seeing as how we cant even get a decent cell coverage here from any providers, and lets face it cell phones have been 'round for decades now, what chances do I have?

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  Reply # 1215813 16-Jan-2015 08:36
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sharknet:
juha: The Glenfield RAN (Regional Access Node? forgotten what the abbreviation stands for) maybe, but not the actual DSLAM.

If you're on a rural cabinet with the old Conklin DSLAMs that only have one or two 2Mbit/s circuits for backhaul, things ain't gonna shift quickly for you. Ask Chorus if they're planning to upgrade the cabinet, or check if there's a wireless provider operating in the region.


I've been trying, but Chorus wont talk to end users, that is why I have been trying to get Vodafone to help out.




Vodafone can't add any more value sorry

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  Reply # 1215814 16-Jan-2015 08:37
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here is a rough way of finding the cabinet

1. what does the chorus map say for your address? what zone are you in? >5mbps >1mbps? if so you should be able to get ADSL the map is here: https://www.chorus.co.nz/network-upgrade-map toggle the UFB layers off and make sure the ADSL layers are on
2. get your ISP to run a prequal on your line
3. there are a few things you can do to get a rough estimate as to what cabinet you are on and how far it is

go to the the following site: http://gis.geek.nz/infrastructure.html#chorus_cabinets input your address, change the layers to show only cabinet locations
then go to the chorus map: https://www.chorus.co.nz/network-upgrade-map and toggle so only the broadband layer is on, find your address, it should be inside a white box (loose term more of an area) that is light brown if adsl is avaliable. now using the GIS map find where the cabinet is in relation to the box your house resides in. then you should be able to work out the approximate distance. but remember the cables do not always take the shortest route and could go up one side and back down the other, and finally if you reside in an area that doesnt show a cabinet then you are more than likely connected to an exchange.

Do that report back which area you are in and what cabinet you are connected to

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  Reply # 1215815 16-Jan-2015 08:38
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sharknet:
juha: The Glenfield RAN (Regional Access Node? forgotten what the abbreviation stands for) maybe, but not the actual DSLAM.

If you're on a rural cabinet with the old Conklin DSLAMs that only have one or two 2Mbit/s circuits for backhaul, things ain't gonna shift quickly for you. Ask Chorus if they're planning to upgrade the cabinet, or check if there's a wireless provider operating in the region.


I've been trying, but Chorus wont talk to end users, that is why I have been trying to get Vodafone to help out.




I'm not sure if you're actually understanding my posts (because I'm tying to be polite). To sum it up, Vodafone are not going to be able to make any changes or have any influence over your connection. The harsh reality of your situation is that that unless your cabinet is ungraded to a fibre fed ISAM that it will never improve. If you want better performance you should be looking at wireless RBI, which is the regulated product of offer to people such as yourself who are in areas beyond copper coverage, or areas where it's impossible to upgrade existing copper infrastructure due to the excessive cost.


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  Reply # 1215816 16-Jan-2015 08:39
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sharknet:
Jase2985: Sharknet: read every post in this thread http://www.geekzone.co.nz/forums.asp?topicid=147241

then compare it to this thread. Pretty much the same, and you will have the same result as Tim did. nada, zip, nothing.

Move on and find something you can get that provides a better service


Yup, read that. Also read plenty of instance where there have been upgrades as a result of people "lobbying" their ISP's.

Love to move on, but seeing as how we cant even get a decent cell coverage here from any providers, and lets face it cell phones have been 'round for decades now, what chances do I have?


Vodafone provides Sure Signal have you looked into this for improved mobile coverage?


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  Reply # 1215817 16-Jan-2015 08:41
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sharknet: Yup, read that. Also read plenty of instance where there have been upgrades as a result of people "lobbying" their ISP's.

Love to move on, but seeing as how we cant even get a decent cell coverage here from any providers, and lets face it cell phones have been 'round for decades now, what chances do I have?


couple of points, just because you cant get cellphone coverage doesnt mean you cant get a wireless ISP's coverage, have you bothered to check?

have you looked at an ISP that does a satellite connection if you are unable to get wireless?

Can you provide links to where these plenty of instances are? i dont recall many if any, as most communities re unwilling to front up with the money to get things upgraded becase its outside the scope of chorus' network upgrades

they wont be lobbying their ISP's either, isps generally dont deal with the cables that get run to peoples houses, thats the LLC (local lines company) or the LFC (local fibre company) ie chorus



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  Reply # 1215828 16-Jan-2015 08:44
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Been there.

According to the Chorus map, we are in a 5Mbps area.

Map shows both cabinets HL/W and WM/G, equidistant from here (By road about 2km each way)

HL/W PCM /STC feeder copper (H/L)

WM/G Nokia 480 Feeder copper (WM) 

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  Reply # 1215829 16-Jan-2015 08:47
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  Reply # 1215830 16-Jan-2015 08:48
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sharknet: Been there.

According to the Chorus map, we are in a 5Mbps area.

Map shows both cabinets HL/W and WM/G, equidistant from here (By road about 2km each way)

HL/W PCM /STC feeder copper (H/L)

WM/G Nokia 480 Feeder copper (WM) 


if your in the 5mbps one then its not scheduled to be upgraded at the moment

your only option for better speed is wireless or satelite

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  Reply # 1215831 16-Jan-2015 08:49
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/end thread

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  Reply # 1215833 16-Jan-2015 08:56
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To avoid an endless loop we know it is coming I am locking this thread. If anyone has helpful information to share with the OP please do via PM.

To the OP, I am sorry about your situation but it is like that. I suggest you create a new topic about ROI providers in your area when you are ready to investigate that.




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