Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


Topic # 165890 23-Feb-2015 20:22
Send private message

I am trying to reqister with 3CX this is the log

23-Feb-2015 19:55:15.424   Line Lc:10000(@WXC[<sip:075xxxxxx@pan.wxnz.net:8060>]) has not assigned rinstance '13316dec317xxxxx' in its list of registered contacts!
23-Feb-2015 19:55:15.406   [CM504004]: Registration succeeded for: Lc:10000(@WXC[<sip:075xxxxxx@pan.wxnz.net:8060>])
23-Feb-2015 19:55:15.118   [CM504003]: Sent registration request for Lc:10000(@WXC[<sip:075xxxxxx@pan.wxnz.net:8060>])

As you can see it seems to have an issue with a thing called rinstance!

I cannot make or receive calls and if I ring my number I get a "this number is not in service" message

Any clues as to where to look?

I am running 3CX version 12.5

Thanks,

Mike

Create new topic
27270 posts

Uber Geek
+1 received by user: 6699

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1245145 23-Feb-2015 20:41
Send private message

Have you followed the instructions on the WxC site for configuration?





3 posts

Wannabe Geek


  Reply # 1245267 23-Feb-2015 22:53
Send private message

Yes although it's not exactly the same as they are for ver 10 but that's how I got as far as I did.

Thanks for your thoughts,

Mike

 
 
 
 


266 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1245437 24-Feb-2015 10:32
Send private message

Hi Mikeclx,

I am unable to see your trunk registered at the moment or even sending out any register requests. If you look under Ports/Trunk Status on your 3cx management console, can you see the status of the Trunk as Registered ?

The instructions on the knowledgebase should still work with this 3cx version.



3 posts

Wannabe Geek


  Reply # 1246819 26-Feb-2015 09:08
Send private message

Thanks for your message but I gave up and switched to RealVOIP through 2talk, they offered support and had me running including the new connection in under 1/2 hour. Just waiting for my numbers to port across. After 15 odd years with my business on WXC I think its time to make the switch.
All the comments about being unsupported and your on your own etc if you choose 3CX by WXC was replaced by being fully supported and recommended by both RealVOIP and 3CX

Now have 3CX running great with 5 incoming lines for what I was paying for 2 on WXC

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.