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58 posts

Master Geek


  #1472854 16-Jan-2016 21:20
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Indeed. Crunch time Saturday night 9:19 and things are looking good!

Let's see if the TrueNet stats report a new trend over the next week or two huh.


-j

623 posts

Ultimate Geek


  #1472866 16-Jan-2016 21:38
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Our connection has completely died, kicking me from a game with friends. This is bloody ridiculous!!

 
 
 
 


623 posts

Ultimate Geek


  #1472873 16-Jan-2016 21:45
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Alright, the connection's back up. Now we have to spend another five to ten minutes getting things set back up in GTA Online. Fun...

Also, we got a response from a rep at Vodafone, and they said there weren't widespread reported issues with congestion here. They asked for some more speed test results and general reports of connectivity. It'll be interesting to see what sort of response we'll get after forwarding some of our results. It's quite similar to the response we got last time around, and I have a feeling that they'll be helpful again. I sure hope so.

623 posts

Ultimate Geek


  #1472874 16-Jan-2016 21:45
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edit: double post; delete me. thanks vodafone

540 posts

Ultimate Geek

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  #1472891 16-Jan-2016 22:10
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They shouldve tried to get all the cable users on fibre when it became available instead of refusing fibre to those in cable areas and trying to fix cable.

Every congestion, cdn and random dropout that was a weekly issue when on vodafone cable was solved when moving to fibre when I moved house.

Yet they wouldn't allow me to get fibre when cable was clearly fubar until I moved away, I just wish I'd pushed harder for a cheaper rate because now paying the same rate to the same supplier I get a vastly better service and it seems totally unjustifiable that cable is sold as a high speed service when such a large chunk of the time it performs so poorly compared to fibre.

I can't very well lay another formal complaint now since my connection is absolutely fine but I can say that my experience over the last 8 months is reason enough to leave at the end of my contract term even with a fully working connection because of the many hours I spent discussing issues with Vodafone cabke with never an apology, discount or a fix and every fault seemingly with a different cause and logs to be provided ad nauseam, yet magically when cable is gone so are all the faults.

If you've got the choice to switch provider, even with break fees it is very likely worth it.

130 posts

Master Geek


  #1472901 16-Jan-2016 22:40
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It's peak time, it's school holidays, and there's work planned. Not complaining.


623 posts

Ultimate Geek


  #1474072 18-Jan-2016 19:21
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Seeing congestion here tonight. Things are better than they were over the last week, but we're still considerably below advertised speeds.

 


 
 
 
 


58 posts

Master Geek


  #1474074 18-Jan-2016 19:26
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We flying ok so far on our 50/2. We're both in Island Bay yeah? Can we be on different nodes though? 

 

 

-j

915 posts

Ultimate Geek

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  #1474096 18-Jan-2016 20:25
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Getting dial up speeds in Miramar at the moment.  Unusable.

5611 posts

Uber Geek

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  #1474136 18-Jan-2016 20:54
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Another bad night in Island Bay undecided

Speeds on our 100/10 cable (measured over ethernet) have fluctuated wildly since 5pm:



I'm really looking forward to this week's upgrades.




Sideface


491 posts

Ultimate Geek

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  #1474141 18-Jan-2016 21:05
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Yep, junk here too. The work isn't due until late this week. Lets see if it gets postponed yet again.

19282 posts

Uber Geek
Inactive user


  #1474143 18-Jan-2016 21:08
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ramboky: Yep, junk here too. The work isn't due until late this week. Lets see if it gets postponed yet again.


I doubt it, Even the notifications have been sent by Vodafone NOC and what stopped the upgrades from going ahead just before Christmas all sorted

John

491 posts

Ultimate Geek

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  #1474153 18-Jan-2016 21:18
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johnr:
ramboky: Yep, junk here too. The work isn't due until late this week. Lets see if it gets postponed yet again.


I doubt it, Even the notifications have been sent by Vodafone NOC and what stopped the upgrades from going ahead just before Christmas all sorted

John


Awesome, thanks John. I may be pretty disillusioned with the service, but I do appreciate the Vodafone staff who hang around here and keep us in the loop.

5611 posts

Uber Geek

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  #1474432 19-Jan-2016 11:23
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Island Bay, 100/10 cable tested over ethernet:

Here are the TrueNet stats for Wellington cable for the week ending yesterday.
Hourly downstream speeds averaged over 7 days:

Click to see full size

(click to view)

 


We had a complete outage this morning from 10:10am to 11:10am - with full line speeds before and after.

Because of the timing, unlikely to be scheduled work.




Sideface


775 posts

Ultimate Geek

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  #1474474 19-Jan-2016 11:57
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Sideface: Island Bay ... We had a complete outage this morning from 10:10am to 11:10am - with full line speeds before and after.

Because of the timing, unlikely to be scheduled work.
Yeah, there is/was an unrelated outage in Island Bay. They're on to it.

 

 

 

Edit - the internal service restored email came through at 12:19 pm. So if you have a broken connection still it's caused by something else. :)

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