Krapi Cable Congestion?

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BDFL - Memuneh
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#1380830 6-Sep-2015 22:29

quickymart:
ethanbmnz: IMO 100% includes receiving stated speeds at all times, as well as no internet restrictions (no domain name/IP/port blocks). And a 100% uptime.

Okay, I probably went a bit strict, but that is what I would call "100%".

Edit: And the 100% would apply "for the supplier's provided hardware". So you can't blame "your supplier" for not getting 100 megabits per second download when you're connected to a 802.11g router.

While I sympathise somewhat with the situation for cable subscribers affected by congestion, my response to that (as earlier) is "best effort" service. If you want that sort of uptime/speed SLA guarantee, expect to pay a premium for it. You won't get that on a standard home connection, period.

Sure, there's "best effort" and there's "we are not providing even 10% of the advertised service" effort.

There's a problem, works is being carried out. If it's not fixed by end of September, we're lucky there are other providers around and that fibre is coming to our address at around that time.

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#1380831 6-Sep-2015 22:29

r2b2:
Glynn:
johnr:
Please tell us about this project? What about students connected to a Conklin cabinet or have dial up?

I'm sure there's some irony in your implication that he's lying about his need for a service that he pays for while representing a company that has quite clearly lied about the service they supply, and then lied about when it would be fixed.

No one has (yet) lied about when it would be fixed. Vodafone communication has said it will be fixed in September. It seems quite a few people have read this as being the 1st September but not sure why as September hath 30 days....

I always understood it to be end of September.

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quickymart

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#1380835 6-Sep-2015 22:33

freitasm:
quickymart:
ethanbmnz: IMO 100% includes receiving stated speeds at all times, as well as no internet restrictions (no domain name/IP/port blocks). And a 100% uptime.

Okay, I probably went a bit strict, but that is what I would call "100%".

Edit: And the 100% would apply "for the supplier's provided hardware". So you can't blame "your supplier" for not getting 100 megabits per second download when you're connected to a 802.11g router.

While I sympathise somewhat with the situation for cable subscribers affected by congestion, my response to that (as earlier) is "best effort" service. If you want that sort of uptime/speed SLA guarantee, expect to pay a premium for it. You won't get that on a standard home connection, period.

Sure, there's "best effort" and there's "we are not providing even 10% of the advertised service" effort.

There's a problem, works is being carried out. If it's not fixed by end of September, we're lucky there are other providers around and that fibre is coming to our address at around that time.

Oh I realise that...sorry, I was referring to the post from the person (ethanbmnz) who was demanding 100% of the speed 100% of the time, with 100% uptime on their home connection.

stocksp

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#1380836 6-Sep-2015 22:37

freitasm:
quickymart:
ethanbmnz: IMO 100% includes receiving stated speeds at all times, as well as no internet restrictions (no domain name/IP/port blocks). And a 100% uptime.

Okay, I probably went a bit strict, but that is what I would call "100%".

Edit: And the 100% would apply "for the supplier's provided hardware". So you can't blame "your supplier" for not getting 100 megabits per second download when you're connected to a 802.11g router.

While I sympathise somewhat with the situation for cable subscribers affected by congestion, my response to that (as earlier) is "best effort" service. If you want that sort of uptime/speed SLA guarantee, expect to pay a premium for it. You won't get that on a standard home connection, period.

Sure, there's "best effort" and there's "we are not providing even 10% of the advertised service" effort.

There's a problem, works is being carried out. If it's not fixed by end of September, we're lucky there are other providers around and that fibre is coming to our address at around that time.

I wish fibre was coming to us soon. I'd be at it like a shot, but I think that because we have cable, we are not a priority area. Of course that could change if it were shown than cable was not high speed internet

ethanbmnz

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#1380838 6-Sep-2015 23:11

quickymart:
freitasm:
quickymart:
ethanbmnz: IMO 100% includes receiving stated speeds at all times, as well as no internet restrictions (no domain name/IP/port blocks). And a 100% uptime.

Okay, I probably went a bit strict, but that is what I would call "100%".

Edit: And the 100% would apply "for the supplier's provided hardware". So you can't blame "your supplier" for not getting 100 megabits per second download when you're connected to a 802.11g router.

While I sympathise somewhat with the situation for cable subscribers affected by congestion, my response to that (as earlier) is "best effort" service. If you want that sort of uptime/speed SLA guarantee, expect to pay a premium for it. You won't get that on a standard home connection, period.

Sure, there's "best effort" and there's "we are not providing even 10% of the advertised service" effort.

There's a problem, works is being carried out. If it's not fixed by end of September, we're lucky there are other providers around and that fibre is coming to our address at around that time.

Oh I realise that...sorry, I was referring to the post from the person (ethanbmnz) who was demanding 100% of the speed 100% of the time, with 100% uptime on their home connection.

Oops. I should have been less strict. And not have gone off topic so much. It's a learning curve for me.

Anyway, I can accept the occasional downtime. The speed drops are only noticeable in the speed tests, or when YouTube buffers on 720p. Or when I download a large file (such as an Ubuntu ISO from ucmirror)

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#1380840 6-Sep-2015 23:23

stocksp: ... I wish fibre was coming to us soon. I'd be at it like a shot, but I think that because we have cable, we are not a priority area ...

When cable works, it works very well.
It's sad to see a once-good system falling over - if and when it's fixed I'll be a very happy camper.

Chorus have repeatedly denied that "cable" areas get lower priority for fibre - but in our case fibre is not due until late 2019 at the earliest.

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Glynn

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#1381066 7-Sep-2015 12:40

r2b2: No one has (yet) lied about when it would be fixed. Vodafone communication has said it will be fixed in September. It seems quite a few people have read this as being the 1st September but not sure why as September hath 30 days....

The original letter said, and I quote: "You will see improvements in your broadband speed by August and then experience consistent and reliable fast speeds from September".

Certainly August has passed, and, in my opinion, from September implies from the start of, not the end of, in the same way "from $5" implies from $5.00 not $5.99.

Brumfondl

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#1381075 7-Sep-2015 12:48

Glynn:
r2b2: No one has (yet) lied about when it would be fixed. Vodafone communication has said it will be fixed in September. It seems quite a few people have read this as being the 1st September but not sure why as September hath 30 days....

The original letter said, and I quote: "You will see improvements in your broadband speed by August and then experience consistent and reliable fast speeds from September".

Certainly August has passed, and, in my opinion, from September implies from the start of, not the end of, in the same way "from $5" implies from $5.00 not $5.99.

Using your example, from the value of $5 = from the month of September, not a certain day in September.

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#1381124 7-Sep-2015 13:43

Being a proper Geek, I test my local (Wellington) and overseas (Sydney) stats at least twice daily - 9am (off-peak) and 9pm (peak).

After the recent very bad patch I have found my cable speeds going back up

but latency is getting much worse

At 1:30pm today:

Wellington: 100/10Mbps but ping 44 (previously 8)
Sydney: 100/10Mbps but ping 140 (previously 44)

Is anyone else getting high latency figures like this?
Has cable been re-routed for the duration of the upgrades?

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ramboky

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#1381127 7-Sep-2015 13:53

Sideface: Being a proper Geek, I test my local (Wellington) and overseas (Sydney) stats at least twice daily - 9am (off-peak) and 9pm (peak).

After the recent very bad patch I have found my cable speeds going back up but latency is getting much worse

At 1:30pm today:

Wellington: 100/10Mbps but ping 44 (previously 8)
Sydney: 100/10Mbps but ping 140 (previously 44)

Is anyone else getting high latency figures like this?
Has cable been re-routed for the duration of the upgrades?

Yep, though I'm on the same street so no surprises there. Previously my Wellington pings were consistently 10ms, now they're in the 40ms range, though I've only been testing around peak times.

Kodiack

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#1381150 7-Sep-2015 14:29

We're all in Island Bay!

I've been observing similar increases in latency. There's been a lot more variance at peak hours over the last couple of weeks too. My flatmates have started complaining more and more...

lchiu7

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#1381189 7-Sep-2015 14:59

Don't want to tell anybody how to suck eggs but I found my speed which suddenly became very poor, increased to normal once I waited an hour or so and then power cycled the modem. I think John mentioned that but nobody directly responded to him.

In Khandallah I have no other option since fibre isn't coming here till late next year and I know VDSL2+ wasn't fast enough (too far from the cabinet).

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

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#1381208 7-Sep-2015 15:22

lchiu7: Don't want to tell anybody how to suck eggs but I found my speed which suddenly became very poor, increased to normal once I waited an hour or so and then power cycled the modem. I think John mentioned that but nobody directly responded to him. ...

I saw your post.

Have power cycled my (Cisco DPC3008) modem twice in the last 2 days, with no improvement.

EDIT:

I have just done a third power cycle on my modem - this time leaving it powered off for 5 minutes rather than 30 seconds.

International ping has returned to normal (44ms to VF Sydney)...

... but local ping is still much higher than it used to be.

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shrub

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#1381369 7-Sep-2015 20:22

Yep Rebooting does not help

I also read that memo as 90% complete BY August and 100% September as 90% of the work to be done in July or before August and the rest to be done early September. Now i saw that Woolston/Ferrymead was on the upgrade list a few times but how do we know that the ones listed are the ones i'm on? Last night i gave up on youtube and just went back to torrents which were slow but atleast its watchable streaming youtube is like a stop motion movie every night.

ramboky

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#1381489 8-Sep-2015 00:06

Off peak (midnight), things are looking great:

Except for latency, which is still unusually high.

Peak speeds tonight were bad enough I had to go back to the office to work. Trying to check in code over the internet was a waste of time.

Three weeks to go....

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