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205 posts

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  Reply # 100533 17-Dec-2007 21:32
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im on xnet flood and i have been affected as well so its not just the river plan.


chris021

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  Reply # 100539 17-Dec-2007 21:50
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chris021: im on xnet flood and i have been affected as well so its not just the river plan.

Are you on a Static IP?  (my Flood connection is).

 
 
 
 


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  Reply # 100563 17-Dec-2007 23:29
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grant_k:
chris021: im on xnet flood and i have been affected as well so its not just the river plan.

Are you on a Static IP?  (my Flood connection is).



Nope!

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  Reply # 100566 17-Dec-2007 23:42
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chris021:
grant_k: Are you on a Static IP?  (my Flood connection is).

Nope!

Well maybe that confirms my theory that address ranges have something to do with this problem.

Xnet's Static IPs are on a different address range to their Dynamic IPs which are now assigned via the new system I believe.

It seems like these "Strange Speed Drops" are only affecting addresses which are being routed via Xnet's new system.  Because my Flood connection is on a Static IP, it is unaffected by this problem.

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  Reply # 100571 18-Dec-2007 01:36
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So far I don't think I've experienced the drop.
I don't have a static IP. (Unless someone added it without me applying...)




rm *


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  Reply # 100579 18-Dec-2007 07:43
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grant_k:
chris021:
grant_k: Are you on a Static IP?  (my Flood connection is).

Nope!

Well maybe that confirms my theory that address ranges have something to do with this problem.

Xnet's Static IPs are on a different address range to their Dynamic IPs which are now assigned via the new system I believe.

It seems like these "Strange Speed Drops" are only affecting addresses which are being routed via Xnet's new system.  Because my Flood connection is on a Static IP, it is unaffected by this problem.



Not quite Grant, but a reasonable assumption Wink, it is being worked on with vendor support as we speak, we do apolagise for the delays but is proving to be a difficult issue to track down the root cause.




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  Reply # 100585 18-Dec-2007 08:35
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grant_k:
chris021:
grant_k: Are you on a Static IP?  (my Flood connection is).

Nope!

Well maybe that confirms my theory that address ranges have something to do with this problem.

Xnet's Static IPs are on a different address range to their Dynamic IPs which are now assigned via the new system I believe.

It seems like these "Strange Speed Drops" are only affecting addresses which are being routed via Xnet's new system.  Because my Flood connection is on a Static IP, it is unaffected by this problem.

I'm on a static IP and initially started this post shortly after being moved to the new system. My speed was "throttling" every couple of days or so. However, since Xnet initially thought they had resolved this issue, I haven't had a drop off since. So would seem that at least part of the problem was solved then.




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  Reply # 100622 18-Dec-2007 11:37
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I've had this same issue at home, work, and at a customers site this week, all on Xnet Flood plans.
Work and Customer's site both using Linksys AM300 routers, Home using a 3com wireless router.
Speed dropped off to ~20-30kB/sec up and down, reset the routers and all was fine again.
Work and customer are both on static ip, my home connection is dynamic - all connections sync upwards of 5mbit.

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  Reply # 100623 18-Dec-2007 11:41
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lokeynz: ...Home using a 3com wireless router.
Speed dropped off to ~20-30kB/sec up and down, reset the routers and all was fine again.
...my home connection is dynamic - all connections sync upwards of 5mbit.

Yes, that's EXACTLY my situation as well.

Also using a 3Com wireless router, also on Dynamic IP.  Speed dropped so low I couldn't even get the Speedtest page to load -- it was just PATHETICALLY SLOW on all web pages both within the Xnet site and further afield.

Did a Soft Restart on Router and all was fine, sync. was 7616kbps both before and after restart. Go figure!

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  Reply # 100655 18-Dec-2007 13:27
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Still regularly getting the problem here. Down to dial-up speeds a few minutes ago!

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  Reply # 100719 18-Dec-2007 18:55
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All I can say is that we are working on it and it has a very high profile with some equipment vendors at present




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  Reply # 100921 19-Dec-2007 22:41
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Hmm seems to be contagious ... just had my first bout of it 10 minutes ago down to 56kbps.  At least the band-aid (reset) is quick!  And here I'd been wondering what the heck it was all about and hoping I'd escaped it.  Godspeed Phil!

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  Reply # 102237 30-Dec-2007 08:35
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any progress on this? Still happening to me. cheers George

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  Reply # 102240 30-Dec-2007 09:01
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It is still being looked at by equipment vendors, we are waiting for them at this stage sorry.




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  Reply # 102246 30-Dec-2007 09:21
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I've had the same problem over the last 2months, using Netgear D834G. I though this was rather strange, but when I rang xnet I was meet with blank faces (in manner of speaking). I also mentioned this same problem that I had read of here and told it didn't exist.

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